Andrea Yavorosky
Templeton ,MA
Summary
Reliable POS Associate with background in retail and customer service. Proven track record of handling transactions swiftly and accurately, maintaining petty cash logs, and managing store inventory. Strengths include strong multitasking abilities, exceptional communication skills, and proficiency in using POS systems. Contributed to improving store efficiency by ensuring smooth checkout processes and enhancing customer satisfaction levels.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
POS Associate
Demoulas Market Basket
Athol, Massachusetts
05.2020 - Current
- Runs daily update reports to ensure correct prices on items
- Makes sure the price tags corresponds with the items.
- Audits isles quarterly to be sure the comect tags and prices are up.
- Works with the computer system to make any price changes needed.
- Interacts with customers while in the isles.
Courtesy Clark
Demoulas Market Basket
Athol, Massachusetts
01.2015 - 05.2020
- Resolved customers complaints by smoothly handling returns, exchanges and other service needs.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Communicating with customers daily
- Counting money for the drawers and to balance the stores earnings
- Answered phones politely and transferred them to specific departments
- Handled returns or exchanges for customers
- Printed and redeemed lottery tickets
- Used the stores computers to print the end of days for every cashier
Education
Bachelor of Science - Baking And Pastry Arts
Johnson & Wales University
Providence, RI 08.2007 - 06.2011
Montachusett Regional Vocational Technical High School
Fitchburg, MASkills
- Merchandise stocking
- Loss prevention
- Coin counting
- Returns and exchanges
- Dependable and Reliable
Customer Service
- Outgoing and Friendly
- Teamwork and Collaboration
- Positive Attitude
- Efficient and Courtesy
- POS System Operations
- POS Systems and Ordering Platforms
- Data Entry
- Data Entry and Maintenance
- Customer Account Management
- Point of sale operation
- Price verification
- Inventory auditing
- Cash handling
Timeline
POS Associate
Demoulas Market Basket
05.2020 - Current
Courtesy Clark
Demoulas Market Basket
01.2015 - 05.2020
Bachelor of Science - Baking And Pastry Arts
Johnson & Wales University
08.2007 - 06.2011
Montachusett Regional Vocational Technical High School