Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Vanessa Maradiaga

Wichita,KS

Summary

Reliable and fast-paced retail professional with experience in both in-store and in-home customer service. Proven ability to accurately fulfill online orders, operate POS systems, handle cash, and manage inventory in high-pressure environments. Skilled in route planning, safe driving, and providing personalized service during home deliveries. Known for adaptability, teamwork, and consistently delivering a positive customer experience. Strong problem-solver who thrives in fast-moving settings and takes pride in maintaining professionalism, efficiency, and customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

POS Associate

Kohl's
06.2023 - 12.2023
  • Delivered exceptional customer service by efficiently processing transactions, resolving inquiries, and handling complaints to ensure satisfaction and loyalty.
    Consistently met sales goals by promoting current deals, driving add-on sales, and ranking as a top-performing employee recognized by management.
    Trained and mentored new POS associates, ensuring understanding of company policies and system operations.
    Maintained an organized and professional work environment while replenishing merchandise and setting up weekly sales displays.
    Handled cash, card, and check transactions accurately, including refunds, exchanges, and fraud detection.
    Supported the sales floor during peak hours, reducing wait times and assisting with staffing needs.
    Implemented loss prevention strategies and safeguarded sensitive customer data during transactions.
    Adapted quickly to challenges such as system malfunctions or staff shortages, becoming a reliable team asset that was recognized by mangers and corporate.

Walmart OGP Associate

Walmart
09.2024 - Current
  • Excelled in a fast-paced environment while accurately picking, packing, and staging online grocery orders.
  • Provided excellent customer service during order pickups, handling substitutions and resolving issues effectively.
  • Operated handheld scanners and mobile devices to process and track orders efficiently.
  • Maintained a clean, organized staging area for quick and accurate order retrieval.
  • Supported team members during high-volume periods to ensure smooth operations.
  • Assisted with stocking and organizing merchandise as needed.
  • Ensured compliance with company policies, safety guidelines, and quality standards.

Walmart Inhome Delivery Driver

Walmart
05.2025 - Current
  • Delivered groceries and household items directly to customers’ homes with professionalism and care.
  • Excelled in a fast-paced environment, consistently meeting tight delivery schedules.
  • Provided outstanding customer service by communicating with customers and ensuring satisfaction.
  • Followed strict safety, security, and sanitation protocols during deliveries and in-home interactions.
  • Operated company vehicles safely while adhering to traffic and delivery regulations.
  • Managed and organized daily delivery routes to maximize efficiency.
  • Handled products with attention to quality and accuracy while maintaining a positive, friendly demeanor.

Education

High School Diploma -

Valley Center High School
Valley Center, KS

Currently Enrolled - Aerospace Engineering

Wichita State University
Wichita, KS

Skills

  • Customer Service & Problem-Solving
  • Fast-Paced Order Fulfillment
  • POS Systems & Cash Handling
  • Inventory Management
  • Time Management & Multitasking
  • Route Planning & Safe Vehicle Operation
  • Adaptability & Professionalism
  • Product Quality Control & Accuracy
  • Inventory Stocking & Merchandising

Certification

Microsoft Word

Microsoft Exel

Microsoft Powerpoint

Certified Nurses Aid

Languages

Spanish
Native or Bilingual

Accomplishments

Certified Nursing Assistant (CNA) with hands-on clinical training in long-term care and rehabilitation settings. Skilled in assisting patients with daily living activities such as bathing, feeding, mobility support, and monitoring vital signs. Knowledgeable in safety protocols and medical terminology, with a strong focus on patient dignity, comfort, and compassionate care.

Timeline

Walmart Inhome Delivery Driver

Walmart
05.2025 - Current

Walmart OGP Associate

Walmart
09.2024 - Current

POS Associate

Kohl's
06.2023 - 12.2023

High School Diploma -

Valley Center High School

Currently Enrolled - Aerospace Engineering

Wichita State University

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