Andrea Zainos
Temple
Summary
Five years in sales and Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a position with a medium or large company, where growth opportunities are available.
Overview
5
5
years of professional experience
Work History
Seller
Bath & Body Works
09.2021 - Current
- Floor set which is taking all the old product off and putting new product and organizing it
- restocking product and making it as neat
- Utilized product knowledge to educate customers on features and benefits.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Restocker
Big Lots
10.2022 - 07.2023
- Improved store efficiency by swiftly restocking shelves and displays with accuracy.
- Enhanced customer satisfaction by maintaining a well-organized and visually appealing sales floor.
- Reduced out-of-stock incidents by conducting regular inventory checks and promptly replenishing items.
- Collaborated with team members to ensure timely completion of restocking tasks during peak hours.
Merchandise Associate,Cashier
Sam's Club
04.2022 - 08.2022
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Collaborated with store management to develop strategic plans for merchandise placement and promotion.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Returns Processor
Amazon
02.2021 - 09.2021
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Streamlined returns process for quicker resolution, implementing a systematic approach to handling returned items.
- Reduced processing time by consistently meeting or exceeding daily targets, ensuring prompt customer refunds or exchanges.
- Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
- Evaluated product condition upon return, determining eligibility for refund, exchange, or repair according to company policies.
Barista, Servies
Zephyr Cafe And Hookah Lounge
08.2018 - 08.2019
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
No Degree - R.N
Pasadena City College
Pasadena, CA08.2018
High School Diploma -
Pasadena High School
Pasadena, CA06.2018
Skills
- Customer Engagement
- Professional Networking
- Inventory Management
- Product knowledge
- Team collaboration
- Adaptability
- Time management
- Organizational skills
- Active listening
- Emotional intelligence
- Stock Management
- Cash Handling
Timeline
Restocker
Big Lots
10.2022 - 07.2023
Merchandise Associate,Cashier
Sam's Club
04.2022 - 08.2022
Seller
Bath & Body Works
09.2021 - Current
Returns Processor
Amazon
02.2021 - 09.2021
Barista, Servies
Zephyr Cafe And Hookah Lounge
08.2018 - 08.2019
No Degree - R.N
Pasadena City College
High School Diploma -
Pasadena High School