Administrative Assistant
Department of Human Services
11.1993 - 01.1994
- Managed a busy phone system, directing calls to the appropriate case worker.
- Welcomed clients, filed documents, and helped fix computer issues, resulting in a commendation for excellence-data entry for assistance in electric payments for clients.
- Helped clean and improve the visiting room for families who came to have visitations, making it a more pleasant environment for the children and parents.
- Stocked supplies for the entire office, copied and faxed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
