Andreana Servatius
Lubbock,TX
Summary
Dependable early-career professional with experience in cashier and team member roles. Skilled in transaction handling, guest service, and clear communication. Strong focus on accurate cash drawer balancing, organized record keeping, and efficient support for smooth daily operations.
Overview
4
4
years of professional experience
Work History
Cashier
The Cheesecake Factory
Lubbock, Texas
12.2018 - 02.2021
- Handled cash and credit transactions accurately and securely.
- Resolved customer inquiries and concerns promptly and professionally.
- Collaborated with team members to streamline operations during peak hours.
- Shared critical information with staff to uphold service quality and enhance efficiency.
- Conducted regular cleaning and maintenance of equipment and surfaces.
- Balanced cash drawer and verified end-of-shift receipts.
- Welcomed guests upon arrival, providing warm service and addressing cashier inquiries.
- Entered takeout orders and coordinated pickup timing.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Team Member
Alamo Drafthouse
Lubbock, Texas
05.2017 - 12.2018
- Supported clear communication among team members to keep operations running smoothly.
- Assisted colleagues with various tasks to enhance overall team performance. with different tasks to improve team productivity and morale.
- Maintained clean, organized theater spaces for better guest experience.
- Relayed orders between kitchen and bar staff to keep service moving efficiently.
- Addressed guest requests promptly to ensure satisfaction and enhance service quality. with courteous, timely assistance
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
Education
Associate of Applied Science - Health Education
South Plains College
Levelland, TX05-2028
Skills
- Payment processing
- Transaction handling
- Cash management
- Record keeping
- Customer service
- Team collaboration
- Health education
Timeline
Cashier
The Cheesecake Factory
12.2018 - 02.2021
Team Member
Alamo Drafthouse
05.2017 - 12.2018
Associate of Applied Science - Health Education
South Plains College