Andrea Nicole Fernandes
San Antonio,TX
Summary
Dependable Certified Medical Assistant serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative/Medical Assistant
Northeast Orthopaedics and Sports Medicine
10.2022 - Current
- Experience in administrative side of running a medical practice by answering phones, scheduling appointments, updating/filing patient records, filing out insurance forms
- Obtaining medical histories, explaining treatment procedures, preparing patients for examination, and preparing and administering medications
Medical Office Assistant
Family First Urgent Care
07.2021 - 09.2021
· Strengthened knowledge of patient care and prescription usage in an urgent care setting
· Opportunity to treat a variety of patients, hands-on assist with care, and learn to perform psychiatric evaluations on individuals from Tri County Behavioral Health facility
Medical Office Assistant
Dr. David Toronjo
09.2020 - 11.2020
· Acquired broader knowledge of patient care and documentation among the Geriatric population
· Allowed me to expand my knowledge on treating bone and muscle deterioration
Education
Master of Science - Public Health
Sam Houston State University
05.2025
Bachelor of Science in Kinesiology, Minor in Public Health -
Sam Houston State University
12.2020
Skills
- Organized and diligent
- Strong Leadership tendencies
- Ability to collaborate effectively
- Constant desire to learn and improve
- Medical terminology knowledge
Volunteering And Research
- Former Teen India Texas: Development of platform of disenfranchised children in orphanages in India, gaining cultural competence among diverse communities
- 5K Color Run for Texas Children’s Hospital: One of three leads for a 5K run to support children at end of life due to sickness and raise funds Provided games and sports related equipment for enjoyment, improve strength, and promote physical activity
- Special Education Sports Clinic: Created challenging drills to train special needs children to develop and increase mobility/strength
- Biotechnology Research: Create, dilute, load and test agarose and polyacrylamide gels to obtain data about DNA; use of PAGE and electrophoresis technologies
- Publication of Health-Related Articles: Birth control and feminine health article at local women's hospital, as well as Vascular Ehlers-Danlos Syndrome at Texas Children's Hospital
Certification
- NRCMA - Nationally Registered Certified Medical Assistant
Timeline
Patient Service Representative/Medical Assistant
Northeast Orthopaedics and Sports Medicine
10.2022 - Current
Medical Office Assistant
Family First Urgent Care
07.2021 - 09.2021
Medical Office Assistant
Dr. David Toronjo
09.2020 - 11.2020
Master of Science - Public Health
Sam Houston State University
Bachelor of Science in Kinesiology, Minor in Public Health -
Sam Houston State University