Stacey Russell
Racine,WI
Summary
Motivated individual with a flexible approach to work and a commitment to team objectives. Known for consistent punctuality and a dedication to providing outstanding customer service, contributing to a positive workplace culture.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Service Representative/Medical Assistant
Advocate Aurora Health Care
Racine, WI
11.2024 - Current
- Completed all required documentation prior to patient discharge.
- Adhered to HIPAA regulations to maintain confidentiality of patient information.
- Assisted physicians with patient care by taking vital signs and histories, preparing patients for examinations.
- Educated patients on payment options, billing policies, and procedures related to visits.
- Entered patient demographic data into electronic health record system accurately.
- Supported hospital operations through effective customer service and extensive system knowledge.
Medical Assistant
Ascension All Saints
Racine, Wisconsin
10.2020 - Current
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
High School Diploma -
Washington Park High School
Racine, WI06-2002
Associate of Science - Nursing
Gateway Technical College
Kenosha, WISkills
- Electronic health records management
- Patient discharge coordination
- Vital signs assessment
- Medical documentation accuracy
- Billing and coding procedures
- Customer service excellence
Certification
- CCMA ( Certified Clinical Medical Assistant) ProTrain October 2022
- BLS March 2027
References
References available upon request.
Timeline
Patient Service Representative/Medical Assistant
Advocate Aurora Health Care
11.2024 - Current
Medical Assistant
Ascension All Saints
10.2020 - Current
High School Diploma -
Washington Park High School
Associate of Science - Nursing
Gateway Technical College