Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Nicole Franco

Garland,TX

Summary

Accomplished Admissions Director with a proven track record at Sandy Lake Rehabilitation Center, enhancing new admissions through strategic program development and marketing. Skilled in clinical judgment and compassionate communication, I excel in multitasking and critical thinking, significantly improving patient intake processes and satisfaction.

Overview

3
3
years of professional experience

Work History

Admissions Director

Sandy Lake Rehabilitation Center
01.2024 - Current

• Identifies program development opportunities to increase new admissions.

• Review hospital records to determine clinical needs and appropriate placement

• Effective communication with residents, families, hospitals and outside referral sources

• Complete daily census report accurately and timely and distribute to regional partners.

• Ensure all necessary documents are obtained prior to admission to include: Advanced Directives, financials, new admission paperwork.

• Provide tours to accurately represent the authenticity of the facility.

• Marketing

• Taking all financial payments

Admissions & Marketing Director

The Hillcrest of North Dallas
01.2023 - 12.2023

• Identifies program development opportunities to increase new admissions.

• Review hospital records to determine clinical needs and appropriate placement

• Effective communication with residents, families, hospitals and outside referral sources

• Complete daily census report accurately and timely and distribute to regional partners.

• Ensure all necessary documents are obtained prior to admission to include: Advanced Directives, financials, new admission paperwork.

• Provide tours to accurately represent the authenticity of the facility.

• Marketing

Medical Receptionist

Texas Health Adult Care
06.2021 - 12.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Education

Bel Air High School
El Paso, TX
05.2017

Skills

  • Registration paperwork
  • Instructional planning
  • Employee Supervision
  • Compassion and Empathy
  • Clinical judgment
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Critical Thinking
  • Strong Clinical Judgment
  • Fluent Bilingual Communication

Languages

Spanish
Native or Bilingual

Timeline

Admissions Director

Sandy Lake Rehabilitation Center
01.2024 - Current

Admissions & Marketing Director

The Hillcrest of North Dallas
01.2023 - 12.2023

Medical Receptionist

Texas Health Adult Care
06.2021 - 12.2022

Bel Air High School
Andrea Nicole Franco