Andrea R Gonzalez
Sales Associate - Assistant Manager
Mission,TX
Summary
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills. Brings solid understanding of customer service principles. Ready to use and develop communication and problem-solving skills in a new environment.
Overview
7
7
years of professional experience
Work History
Sales Assistant Manager
Dollar Tree
Edinburg, Texas
09.2021 - 05.2025
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Prepared merchandise for sales floor by pricing and tagging.
- Collaborated with team members to improve overall store performance and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handles cash transactions efficiently while adhering to company cash handling policies.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Beauty Advisor
Sallys Beauty Supply
Victoria, Texas
09.2018 - 05.2019
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
Education
High School Diploma -
Mission High School
Mission, TX06.2017
Some College (No Degree) - Kinesiology
University of Houston-Victoria
Victoria, TXSkills
Goal oriented
Team collaboration
Task prioritization
Cash register operation
Opening and closing procedures
Relationship building
Hospitality and accommodation
Timeline
Sales Assistant Manager
Dollar Tree
09.2021 - 05.2025
Beauty Advisor
Sallys Beauty Supply
09.2018 - 05.2019
High School Diploma -
Mission High School
Some College (No Degree) - Kinesiology
University of Houston-Victoria
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