Andrea R. Spradlin
Norman,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Sales Associate
Dillards Department Store
Norman, OK
07.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Deli Associate
Costco
Norman, OK
06.2021 - 07.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
Sales Associate
Academy Sports And Outdoors
Norman, OK
10.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
House Cleaner
Good Vibe Cleaning
Norman, OK
08.2019 - 01.2020
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Prep Cook
Sear
Norman, OK
10.2018 - 07.2019
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Dietary Manager
Community Hospital North
Oklahoma City, OK
03.2016 - 01.2019
- Purchased food supplies for department according to budget limitations.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Purchased food and cultivated strong vendor relationships.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
Dietary Manager
Northwood Commons
Kokomo, IN
05.2001 - 11.2016
- Purchased food supplies for department according to budget limitations.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Purchased food and cultivated strong vendor relationships.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
Associate of Science -
SNHU
2022
High School Diploma -
Maconaquah High School
Bunker Hill, IN06.2001
Skills
- Policy and Procedure Adherence
- Google Docs
- POS System Operations
- Meeting Sales Goals
- Order Supplies
- Handheld Computer Device Software
- Exceeding Customer Expectations
- Store Policies and Procedures
- Retail Store Operations
- Microsoft Windows
- Microsoft Office
- Cash Register Operation
- Folding Clothes
- Gift Wrapping
- Sales Training
- Money Handling
- Positive Customer Engagement
- Dining Area Maintenance
- Speaking Clearly
- Verbal Communication
- Safety and Cleanliness Standards
- Returns and Exchanges
- Time Management
- Customer Service
Timeline
Sales Associate
Dillards Department Store
07.2022 - Current
Deli Associate
Costco
06.2021 - 07.2022
Sales Associate
Academy Sports And Outdoors
10.2020 - 06.2022
House Cleaner
Good Vibe Cleaning
08.2019 - 01.2020
Prep Cook
Sear
10.2018 - 07.2019
Dietary Manager
Community Hospital North
03.2016 - 01.2019
Dietary Manager
Northwood Commons
05.2001 - 11.2016
Associate of Science -
SNHU
High School Diploma -
Maconaquah High School