Andreea Bodo
Lewisville ,Texas
Overview
6
6
years of professional experience
1
1
Certification
Work History
Loss Mitigation Specialist
Cars and Credit Master
- Skilled loss mitigation representative with 6 years of experience in customer service, insurance, & finance
- Met required efficiency metrics and performance expectations
- Assisted in training off shore and new hires
- Work directly with vendors, active GPS locating and skiptracing in efforts to secure units
- Reached out to clients ranging 31dpd-750dpd to discuss current status and loan workout options if applicable and/or legal action.
Order Fulfillment Representative
Vivid Seats
01.2022 - 08.2022
- Created Airbills and worked with UPS, ticket brokers, individual sellers and large companies to ensure timely arrival of tickets or wristbands purchased for events
- Processed cancellations, refunds and replacements
- Tier 3 Rep highest point of contact within company
Customer Service Representative
Milliman
12.2019 - 09.2020
- Worked daily with loans, withdrawals, 401(k)s and pension plans as well as Covid-19 hardships
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone and email.
Account Executive
Farmers Insurance Group
12.2018 - 10.2019
- Property & Casualty licensed
- Responsible for cross selling Home & Auto
- Serviced active polices, assisted with cancellations and renewals
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Executed successful sales strategies to convert leads into customers.
Education
James Madison University
Harrisonburg, VACertification
Education
08/2022 Present
James Madison Highschool Atlanta, GA
12/2019 12/2020
12/2018 07/2019
06/2018
Timeline
Order Fulfillment Representative
Vivid Seats
01.2022 - 08.2022
Customer Service Representative
Milliman
12.2019 - 09.2020
Account Executive
Farmers Insurance Group
12.2018 - 10.2019
Loss Mitigation Specialist
Cars and Credit Master
James Madison University