Andrei Dvornikov

• Implemented organizational processes to build more cohesive operation and better quality service.
• Trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
• Trained staff on product handling processes to reduce shipping times.
• Established and maintained good relations with customers and transport companies.
• Generated warehouse shipping documents, packing lists and invoices.

a) ldentifying orders that come through the system, label them on the product correctly, pick them up. and load them into the carrier trailer for daily pick-up

b) Supporting the local order delivery service by picking up orders for the daily route and loading them into the driver's van

c) Scheduling Express and Freight pick-ups with numerous carriers

d) Collecting. packing, palletizing and wrapping all freight orders

• Received inventory.

a) receiving inventory orders in containers from port

b) assisting in unloading inventory from the container on the floor

c) checking and reporting its condition to manufacturer for potential deductions if product arrived damaged

d) counting received inventory

e) checking correct invetory for size and color that were ordered

• Presented and explained work orders to team.
• Monitored workers and reviewed completed work for proper performance.
• Promoted safe working conditions by monitorin g safety procedures and equipment
• Assisted in customer service needs

a) processing customer returns and inspecting them on damage for deductions or

refunds, placing them backin stock

b) answering customer questions/ complains through ticketing system or direct calls

c) supplying customers with replacement parts by preparing them, creating label and ship them

• Reviewed supplies inventory levels and purchased necessaryitems.