Andrei Florea
CORAM,NY
Summary
Software Programmer and Network Technician with a Bachelor’s degree in Information Security and over 7 years of experience in software development, technical support, and telecommunications. Proficient in network troubleshooting, cybersecurity, and data analysis, with certifications in key technical areas. Known for delivering high-quality technical support and optimizing network performance.
Overview
9
9
years of professional experience
9
9
Certification
Work History
Cable Technician
Optimum
05.2018 - Current
- Currently employed as senior technician responsible for maintaining and troubleshooting network infrastructure.
- Spearheaded deployment of advanced cabling solutions, enhancing overall network performance.
- Consistently recognized for providing excellent customer service and technical expertise.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Coordinated installation of new users and relocations of existing users.
Cable Technician
Spectrum
01.2018 - 05.2018
- Installed and configured telecommunications systems, including routers, cabling, and fiber optics.
- Diagnosed and resolved issues with network switches, VoIP, and wireless technologies.
- Provided on-site technical support to customers, improving service reliability.
Software Programmer
Predictlabs
07.2015 - 05.2017
- Developed software solutions for data analysis and predictive modeling, enhancing efficiency of data processing pipelines.
- Collaborated with cross-functional teams to identify requirements and design system architecture.
- Implemented debugging and testing methodologies to ensure software quality and performance.
Education
Bachelor of Science - Security Information
Technical University of Moldova
Chisinau, Moldova06.2015
Skills
- Networking & Security: Information Security, Network Security, Cybersecurity, Network Monitoring, Network Firewalls, DNS, VPN, LAN, WAN, TCP/IP
- Technical Support: Technical Support, Software Troubleshooting, System Administration, Help Desk, Network Support, Telecommunication, Cabling
- Operating Systems & Software: Microsoft Windows, Linux, Microsoft Office, Microsoft Excel, Software Testing
- Technical Skills: Computer Networking, Low Voltage Systems, Fiber Optics, Wireless Technologies, Routers, VoIP, Operating Systems
Certification
- Technical Support Fundamentals | February 2023 - Present
Gained expertise in troubleshooting, customer service, and communication skills. Proficient in diagnosing software, hardware, and network issues and effectively communicating technical information to users. - Wireless Communication | November 2021 - Present
Acquired knowledge in wireless communication standards, including Wi-Fi, Bluetooth, and cellular networks. Developed skills in wireless network security and troubleshooting. - Tech Essentials | November 2021 - Present
Mastered essential technology concepts, including computer hardware, networking, programming principles, and productivity tools, along with information security best practices. - Premise Troubleshooting | November 2021 - Present
Specialized in diagnosing and resolving technical issues related to premises equipment, including wiring, cabling, and network devices, using diagnostic tools and industry-standard practices. - Broadband Installation | March 2021 - Present
Expertise in installing and configuring broadband internet systems, optimizing network performance, and ensuring network security. - Field Safety | March 2021 - Present
Trained in safety protocols for fieldwork environments, including risk assessments, safety equipment usage, and communication of safety concerns. - Customer Satisfaction | March 2021 - Present
Skilled in delivering exceptional customer service, problem-solving, and conflict resolution to enhance customer satisfaction and loyalty. - Radio Frequency Basics | March 2021 - Present
Proficient in RF principles, including signal propagation, modulation, demodulation, and RF safety guidelines. - Fiber to the Home | January 2024
Gained a comprehensive understanding of fiber optic cable installation, testing, troubleshooting, and various architectures in residential setups. - Google Ads - Measurement Certification | Google | Issued Mar 2023 - Expires Mar 2024 | Credential ID: 146295316
- SQL for Data Science | University of California, Davis | Issued May 2024 | Credential ID: 27NN9KMJPLQP
- Introduction to Business Analytics | Tableau Learning Partner | Issued Jun 2024 | Credential ID: 2QBNGZQXR79B
- Getting Started with Power BI Desktop | Coursera Project Network | Issued Jun 2024 | Credential ID: FH6V9FJE5WYS
- Foundations of Cybersecurity | Google | Issued Jun 2024 | Credential ID: XAXNBRJ8E2XV
- Data Wrangling, Analysis, and AB Testing with SQL | University of California, Davis | Issued Jun 2024 | Credential ID: 3B5U5XYT23D2
- Play It Safe: Manage Security Risks | Google | Issued Jul 2024 | Credential ID: NQM75D7GM8MM
- Technical Support Fundamentals | Coursera | Feb 2023 - Mar 2023 | Grade: A+
Languages
Romanian
Full Professional
Russian
Full Professional
English
Professional Working
Timeline
Cable Technician
Optimum
05.2018 - Current
Cable Technician
Spectrum
01.2018 - 05.2018
Software Programmer
Predictlabs
07.2015 - 05.2017
Bachelor of Science - Security Information
Technical University of Moldova
- Technical Support Fundamentals | February 2023 - Present
Gained expertise in troubleshooting, customer service, and communication skills. Proficient in diagnosing software, hardware, and network issues and effectively communicating technical information to users. - Wireless Communication | November 2021 - Present
Acquired knowledge in wireless communication standards, including Wi-Fi, Bluetooth, and cellular networks. Developed skills in wireless network security and troubleshooting. - Tech Essentials | November 2021 - Present
Mastered essential technology concepts, including computer hardware, networking, programming principles, and productivity tools, along with information security best practices. - Premise Troubleshooting | November 2021 - Present
Specialized in diagnosing and resolving technical issues related to premises equipment, including wiring, cabling, and network devices, using diagnostic tools and industry-standard practices. - Broadband Installation | March 2021 - Present
Expertise in installing and configuring broadband internet systems, optimizing network performance, and ensuring network security. - Field Safety | March 2021 - Present
Trained in safety protocols for fieldwork environments, including risk assessments, safety equipment usage, and communication of safety concerns. - Customer Satisfaction | March 2021 - Present
Skilled in delivering exceptional customer service, problem-solving, and conflict resolution to enhance customer satisfaction and loyalty. - Radio Frequency Basics | March 2021 - Present
Proficient in RF principles, including signal propagation, modulation, demodulation, and RF safety guidelines. - Fiber to the Home | January 2024
Gained a comprehensive understanding of fiber optic cable installation, testing, troubleshooting, and various architectures in residential setups. - Google Ads - Measurement Certification | Google | Issued Mar 2023 - Expires Mar 2024 | Credential ID: 146295316
- SQL for Data Science | University of California, Davis | Issued May 2024 | Credential ID: 27NN9KMJPLQP
- Introduction to Business Analytics | Tableau Learning Partner | Issued Jun 2024 | Credential ID: 2QBNGZQXR79B
- Getting Started with Power BI Desktop | Coursera Project Network | Issued Jun 2024 | Credential ID: FH6V9FJE5WYS
- Foundations of Cybersecurity | Google | Issued Jun 2024 | Credential ID: XAXNBRJ8E2XV
- Data Wrangling, Analysis, and AB Testing with SQL | University of California, Davis | Issued Jun 2024 | Credential ID: 3B5U5XYT23D2
- Play It Safe: Manage Security Risks | Google | Issued Jul 2024 | Credential ID: NQM75D7GM8MM
- Technical Support Fundamentals | Coursera | Feb 2023 - Mar 2023 | Grade: A+
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