Service-oriented Field Technician successful at maximizing customer satisfaction. Skilled in computer and broadband equipment repair and maintenance. Demonstrated abilities in managing documentation, inventory and reporting.
Overview
3
3
years of professional experience
Work History
Broadband Field Technician II
Optimum
08.2023 - 07.2024
Kept detailed records of field measurements and data.
Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Utilized safety practices with no complaints or accidents.
Collaborated with other field technicians to resolve complex technical issues.
Investigated and resolved customer inquiries and complaints quickly.
Landscape Crew Leader
H.O.T. Lawns
03.2021 - 08.2023
Researched and identified appropriate plants and materials for landscaping projects.
Maintained gardening tools by replacing blades and fluids.
Applied fertilizers and pesticides to outdoor areas according to safety standards.
Managed and coordinated installation of complex landscaping projects.