Collin Isham
College Station,United States
Summary
Service-oriented Field Technician successful at maximizing customer satisfaction. Skilled in computer and broadband equipment repair and maintenance. Demonstrated abilities in managing documentation, inventory and reporting.
Overview
3
3
years of professional experience
Work History
Broadband Field Technician II
Optimum
08.2023 - 07.2024
- Kept detailed records of field measurements and data.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Utilized safety practices with no complaints or accidents.
- Collaborated with other field technicians to resolve complex technical issues.
- Investigated and resolved customer inquiries and complaints quickly.
Landscape Crew Leader
H.O.T. Lawns
03.2021 - 08.2023
- Researched and identified appropriate plants and materials for landscaping projects.
- Maintained gardening tools by replacing blades and fluids.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Managed and coordinated installation of complex landscaping projects.
- Work in hot, dusty, and/or wet environments.
- Operation of machinery and power tools.
Education
Psychology
Blinn College
Bryan12-2024
Associate of Applied Science - Cybersecurity
Blinn College
05.2023
Skills
- Windows & Linux operations
- Network protocols
- Leadership & management experience
- Component repair
- Technical support
- Regulatory requirements
- Equipment installation
Timeline
Broadband Field Technician II
Optimum
08.2023 - 07.2024
Landscape Crew Leader
H.O.T. Lawns
03.2021 - 08.2023
Associate of Applied Science - Cybersecurity
Blinn College
Psychology
Blinn College
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