Andrei Perez
Fort Worth,TX
Summary
Dynamic supervisor with proven leadership at Kokee Tea, adept at staff management and task delegation. Enhanced team efficiency through strategic workflow organization and developed improvement plans based on customer feedback. Skilled in schedule development and training, driving superior service and optimizing customer experiences.
Overview
5
5
years of professional experience
Work History
Supervisor
Kokee Tea
12.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Crew Member
Cava
01.2024 - 05.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Stocked shelves to organize aisles in assigned department.
Education
Bachelor of Science - Mechanical Engineering
The University of Texas At Arlington
Arlington, TX05-2027
Associate of Science - Mechanical Engineering
Tarrant County College
Fort Worth, TX05-2026
Skills
- Schedule development
- Staff management
- Priority management
- Task delegation
- Training and mentoring
Timeline
Crew Member
Cava
01.2024 - 05.2024
Supervisor
Kokee Tea
12.2020 - Current
Bachelor of Science - Mechanical Engineering
The University of Texas At Arlington
Associate of Science - Mechanical Engineering
Tarrant County College
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