Andreia Baharally
Yonkers
Summary
Highly detail-oriented Branch Rental manager ,successful in leading every facet of new and ongoing business operations. Proficient in team leadership, Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. A firm believer in when businesses take care of customers and employees, great things will follow.
Overview
8
8
years of professional experience
Work History
Enterprise Mobility - Branch Manager
Enterprise Holdings
01.2021 - 07.2024
- Creates strategies to develop and expand existing customer sales, resulting in increase in annual sales
- Meets deadlines by proactively managing individual and team tasks and streamlining processes
- Consults customers to boost product sales and services
- Generates financial and operational reports to assist management with business strategy
- Reduce process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
- Assesses employee performance and developed improvement plans
- Interviews and hired talented individuals with top-level strengths, improving organizational talent, and skill set
- Exceeds sales quotas and increased profitability through effective sales strategy and business planning
- Manages accounts to retain existing relationships and grow share of business
- Collaborates with advertising group to create uniformity between advertising messages and retail incentives
- Increases profit margins by effectively controlling budget and overhead and optimizing product turns
- Exceeded sales targets and revenue goals
- Collaborates with upper management to implement continuous improvements and exceed team goals
- Maintains financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
- Leads one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
- Asks appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
Server
Red Lobster
06.2016 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
Education
Bachelor of Science - Business Administration, Major:Marketing
Mercy University
05.2020
Skills
- Proficient in Microsoft Office (Excel, Word and PowerPoint)
- Attention to Detail
- Coaching and Mentoring
- Team Supervision
- Relationship building and management
- Client Relationship Management
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
Timeline
Enterprise Mobility - Branch Manager
Enterprise Holdings
01.2021 - 07.2024
Server
Red Lobster
06.2016 - 01.2021
Bachelor of Science - Business Administration, Major:Marketing
Mercy University
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