Andreia Kreitlow
Davie,FL
Summary
Friendly, dependable, and hardworking professional with experience in customer service, hospitality, and retail support. Strong communication skills, attention to detail, and ability to work efficiently in fast-paced environment. Committed to providing excellent customer service and contributing to a positive team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Caruna Med Spa
08.2018 - 08.2021
- Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
- Coordinated appointment scheduling, optimizing therapist availability and client satisfaction.
- Maintained accurate records of client information and treatment histories within management software.
- Assisted in inventory management, monitoring supplies to support uninterrupted spa services.
Host
Hiro Japanese Steak House & Sushi Bar
10.2017 - 03.2021
- Greeted and seated guests efficiently, ensuring a welcoming.
- Managed reservations optimizing seating arrangements.
- Trained new hosts on operational procedures and customer service standards.
Skills
- Excellent communication
- Customer Service
- Problem-solving skills
- Time Management
- Organization
- Multitasking
Certification
- Miami Dade College - Intensive English Level 1
- Broward Community Schools South - Certificate of Achievement English for Speakers.
- HarvardX - Exercising Leadership: Foundational Principles.
- LinkedIn Learning - Administrative Professional Tips.
- LinkedIn Learning - Communicating with Confidence.
Languages
English
Professional Working
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Front Desk Assistant
Caruna Med Spa
08.2018 - 08.2021
Host
Hiro Japanese Steak House & Sushi Bar
10.2017 - 03.2021