Andreina Guilliani
Pembroke Pines
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Authorization Specialist
Pediatric Speech and Language Services
Greensboro
03.2024 - 12.2025
- Communicated with families about authorization requirements and procedures.
- Reviewed patient records to ensure compliance with insurance guidelines.
- Managed authorization requests using electronic health record systems.
- Trained new staff on authorization processes and best practices.
- Maintained accurate records of all authorization communications and decisions.
- Verified insurance coverage and identified third-party payers for billing purposes.
Medical Assistant/Allergy Technician
Alamance ENT
04.2023 - 01.2024
- Medication administration: Give routine injections and medications under physician orders.
- Scheduling and Referrals: Schedule patient appointments, follow-up visits, diagnostic tests, procedures, and coordinate referrals to other facilities or specialists.
- Allergy/Asthma specific care: Administer immunotherapy injections and observe patients for reactions, providing immediate assistance if needed.
- Prior authorization specialist: Submit Electronic prior authorization for medication and manage medication refill.
- Information management: Collect, organize, and maintain patient records information.
- Communication: Act as a point of contact for patients, providers, and referral sources. This includes answering phone calls, responding to emails, and providing updates to all parties involved in the patient's care.
Medical Assistant
Asthma and Allergy Associates of FL
08.2019 - 03.2023
- Allergy testing: Perform allergy testing such as skin prick tests, and explain the process to patients.
- Administered injections, medications and treatments as directed by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered medications under physician's supervision.
Medical Assistant/Inbound Call Center Representative
Pediatric Associates of Florida
03.2018 - 08.2019
- Managed patient scheduling and maintained accurate appointment records.
- Coordinated referrals to specialists and ensured follow-up care.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
High School Diploma -
Miramar High School
FL 01.2011 - 06.2014
Medical Assitant Cert. -
Florida Carrer College
Skills
- Prior Auth Specialist
- Referral coordination
- Benefits administration
- Records management
- Patient record management
References
- Brooke Williams, 336-541-8167, Brookew@psls.us, Clinical Manager
- Vanessa Abreu, 954-243-3138, Office Manager
Languages
- Spanish
- English
Timeline
Authorization Specialist
Pediatric Speech and Language Services
03.2024 - 12.2025
Medical Assistant/Allergy Technician
Alamance ENT
04.2023 - 01.2024
Medical Assistant
Asthma and Allergy Associates of FL
08.2019 - 03.2023
Medical Assistant/Inbound Call Center Representative
Pediatric Associates of Florida
03.2018 - 08.2019
High School Diploma -
Miramar High School
01.2011 - 06.2014
Medical Assitant Cert. -
Florida Carrer College