Word
André Leite
Salt Lake City,Utah
Summary
Astute business management professional with solid history of success in building business from ground up. Solid background maintaining high quality while motivating workers, satisfying customers and meeting demanding production goals. Experienced Proprietor with background handling all aspects of business operations. Gifted relationship-builder, communicator and problem-solver diligent about running day-to-day activities. Offering [Number] years of progressive experience in [Industry]. Determined [Job Title] with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Business leader familiar with administrative, financial and marketing activities. Manages operations using goal-oriented approach. Well-versed in personnel management, recordkeeping and compliance requirements. Industrious, hardworking and passionate about driving company success. Demonstrated record of achievement acquiring customers, generating revenue and keeping costs under control. Focused on streamlining operations, energizing teams and strengthening business structures to stay agile in face of diverse demands. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in [Type] industry.
Overview
11
11
years of professional experience
1
1
Certification
2
2
Languages
Work History
Proprietor
Meu Médico Em Casa
03.2020 - Current
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
- Developed and managed relationships with vendors and suppliers.
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
- Optimized team hiring, training, and performance.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
- Strategically led business expansion into new markets, resulting in increased revenue generation opportunities.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Grew revenue through targeted marketing campaigns and strategic partnerships.
- Surpassed revenue objectives year over year through strategic promotional plans.
- Streamlined business operations for improved efficiency with the implementation of new management techniques.
Massoterapeuta
Massagem Balneário Camboriú
10.2019 - 12.2023
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
Passador De Carne
Churrascaria
01.2013 - 11.2020
- Operated machining equipment safely with team of operators.
- Folded, hanged and bagged completed clothing.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
No Degree - Educação Física
Univali Universidade Do Vale Do Itajaí
Itajaí - Brasil12.2016
Skills
- Operations Management
- Revenue Generation
- Purchasing and planning
- Business Development
- Customer Relationship Management
- Training and mentoring
- Quality Assurance
- Planning and execution
- Strategic Planning
- Negotiation
- Small business operations
Certification
- [Area of certification] Cursos Profissionalizante de Massagens.
- [Area of certification], [Company Name] - [Timeframe] Experiência de mais de 25 anos em culinária Brasileira, Churrasco, grelhados e drinks.
- [Area of expertise] License - [Timeframe] Faixa preta de Judô e Jiu-Jitsu, com vinculo nas federacões gaúchae Confederações Basileiras
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 25 staff members.
- Achieved 2 by completing abrir e fazer funcionar churrascaria with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Não falar bem inglês
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid time offPersonal development programsSoftware
Excel
Interests
Aprender bem o Inglês
Conhecer e viajar pelo Eua
Timeline
Proprietor
Meu Médico Em Casa
03.2020 - Current
Massoterapeuta
Massagem Balneário Camboriú
10.2019 - 12.2023
Passador De Carne
Churrascaria
01.2013 - 11.2020
No Degree - Educação Física
Univali Universidade Do Vale Do Itajaí
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