Open To Work
Tanya Cochran
Lakewood,OH
Work Preference
Summary
Dynamic restaurant proprietor with a strong focus on team building and conflict resolution. Experienced in streamlining operations to reduce costs and improve customer experiences. Ready to drive impactful changes in a fast-paced environment.
Overview
11
11
years of professional experience
Work History
Proprietor
Outback Steakhouse
Strongsville, OH
07.2015 - Current
- Streamlined daily restaurant operations to enhance service efficiency.
- Developed and executed targeted marketing strategies that increased customer engagement.
- Streamlined operational processes to increase efficiency and reduce costs.
- Trained and supervised staff, fostering a culture of high performance.
- Recruited, trained, and supervised staff, fostering a productive and positive work environment.
- Resolved customer complaints promptly to enhance dining experience.
- Oversaw inventory management to minimize waste and maintain cost control.
- Scheduled staff shifts according to demand patterns in order to maximize efficiency and productivity.
- Conducted performance reviews with employees to identify areas for improvement and recognize achievements.
Education
High School Diploma -
South Dearborn
Aurora, IN05-1987
Skills
- Restaurant operations
- Inventory management
- Cost control
- Financial management
- Operations management
- Marketing strategy
- Staff training
- Hiring and onboarding
- Staffing
- Employee performance management
- Time management
- Customer service
- Team building
- Conflict resolution
- Effective communication
- Reporting and documentation
Timeline
Proprietor
Outback Steakhouse
07.2015 - Current
High School Diploma -
South Dearborn