Andrely Perez
The Bronx,New York
Summary
Results-driven financial services professional with hands-on experience in cash management, regulatory compliance, and team leadership. Proven ability to oversee high-volume transactions, ensure accuracy, and deliver strong customer service. Seeking to leverage banking operations and client service expertise into a banking role.
Overview
11
11
years of professional experience
4037
4037
years of post-secondary education
Work History
Store manager
PLS Financials
Bronx, New York
10.2023 - Current
- Responsible for leading and managing all aspects of a PLS store, ensuring outstanding customer service, meeting financial targets and adhering to company policies.
- This includes supervising employees, managing day to day operations, developing and executing strategies and ensuring compliances with all regulatory requirements.
Team member
Whole foods market
New York
10.2021 - 03.2022
- Provide exceptional customer service, address customer needs, and manage the front-end area of the store.
- Including handling customer inquiries, processing returns and credit, and ensuring a clean and organized store environment.
Head cashier
Associated supermarket
The Bronx, New York
01.2015 - 01.2019
- Responsible for managing the checkout area, supervising cashiers, ensuring accurate transactions, and providing excellent customer service.
- Also handle customer complaints, reconcile cash drawers.
Education
CMA - Certified medical assistant skilled in phlebotomy and EKG
Hostos community college
The BronxHigh School -
Dewitt clinton High School
The BronxSkills
- Cash Handling & Reconciliation
- Regulatory Compliance & Risk Awareness
- Customer Relationship Management
- Financial Transactions & Money Services
- Microsoft Office (Excel, Word)
- Team Leadership & Training
- Problem-Solving & Conflict Resolution
Languages
- Spanish, fluent
- English, fluent
Timeline
Store manager
PLS Financials
10.2023 - Current
Team member
Whole foods market
10.2021 - 03.2022
Head cashier
Associated supermarket
01.2015 - 01.2019
CMA - Certified medical assistant skilled in phlebotomy and EKG
Hostos community college
High School -
Dewitt clinton High School