Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

SHONNE McKINNEY

Spring,Texas

Summary

Experienced professional with 15 years in security and retail management. Proficient in leading high-volume operations and mentoring staff. History of driving operational improvements and providing superior customer service.

Overview

19
19
years of professional experience

Work History

Store Manager

Family Dollar
01.2012 - 01.2024
  • Managed a high-volume $2.6 million annual sales store, ranked in the Top 1000 Family Dollar locations nationwide for seven consecutive years.
  • Trained and mentored multiple store managers, ensuring operational consistency and leadership development across locations.
  • Directed daily store operations, including inventory control, sales, and staff scheduling.
  • Supervised, trained, and motivated a team of employees to meet and exceed sales goals.
  • Maintained compliance with company policies, safety standards, and loss prevention procedures.
  • Managed budgets, merchandising, and community engagement to increase store performance.

Security Officer

VJ Rollo
01.2005 - 01.2011
  • Patrolled premises to ensure safety and security of personnel and property.
  • Responded promptly to incidents, emergencies, and alarms.
  • Monitored surveillance equipment and conducted regular inspections to prevent theft or damage.
  • Assisted in maintaining a safe environment for employees, visitors, and customers.

Education

Process Technology Degree - undefined

River Parish Community College
01.2008

Associate of Science - Business Administration & Business Management

Delgado Community College
New Orleans, LA
01.2005

High School Diploma - undefined

East Saint John High School
01.1997

Skills

  • Leadership & Team Management
  • Customer Service Excellence
  • Loss Prevention & Safety Compliance
  • Scheduling & Staffing
  • Inventory Management
  • Problem-Solving & Conflict Resolution
  • Budgeting & Operational Planning
  • Multi-Store Manager Training & Mentorship
  • High-Volume Store Operations (26M Annual Sales)
  • Cash Handling & Reconciliation
  • Training & Development
  • Merchandising & Visual Presentation
  • Safety & Emergency Response
  • Conflict De-escalation
  • Performance Monitoring & Coaching
  • Vendor & Supply Management
  • Policy Enforcement & Compliance
  • Time Management & Organization

Timeline

Store Manager

Family Dollar
01.2012 - 01.2024

Security Officer

VJ Rollo
01.2005 - 01.2011

Process Technology Degree - undefined

River Parish Community College

High School Diploma - undefined

East Saint John High School

Associate of Science - Business Administration & Business Management

Delgado Community College

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SHONNE McKINNEY