Andre' Nicole Jeffery
Administrative Assistant
Waller,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I have 30+ years experience in customer service ranging from pharmacy to property management to teaching. If given the opportunity, I can master any job with the proper training.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property Manager
VGM Property Management
Sealy, TX
09.2018 - Current
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready at all times.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Certified Pharmacy Technician
Sealy Pharmacy
Sealy, TX
01.2018 - 10.2018
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Communicated directly with doctors offices via telephone, fax, and email.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Reviewed and verified customer information and insurance provider information.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Collected co-payments or full payments from customers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Education
Associate of Arts - Liberal Arts And General Studies
Blinn College
Sealy, TX12.2021
Skills
- Decision Making
- Staff Coordination
- Maintenance Oversight
- Financial Reporting
- Monthly Fee and Payment Collection
- Violation Resolution
Certification
- CPhT - Certified Pharmacy Technician
- CM - Certified Manager Certification
Timeline
Property Manager
VGM Property Management
09.2018 - Current
Certified Pharmacy Technician
Sealy Pharmacy
01.2018 - 10.2018
Associate of Arts - Liberal Arts And General Studies
Blinn College
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