Andres Aragon
Fullerton
Summary
I like Videogames
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Bus-help
Disneyland Park
Anaheim, CA
05.2018 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
IT Help Desk Agent
WNC & Associates
11.2022 - 02.2023
- Improved customer satisfaction by promptly addressing and resolving technical issues.
- Managed ticketing system effectively, prioritizing urgent requests while maintaining overall response time standards.
- Facilitated communication between end-users and development teams to address ongoing application-related concerns efficiently.
- Evaluated new tools and technologies for potential adoption within the organization''s IT infrastructure.
Education
Purdue University
West Lafayette, IN 09.2020 - 05.2021
High School Diploma -
Fullerton Union High School
Fullerton, CA06.2015
Skills
- CompTIA A Certification
Certification
- CompTIA Certification
Reading, Practicing my piano, working out
Learning Bella Ciao and Tchaikovky's Swan Lake
Timeline
IT Help Desk Agent
WNC & Associates
11.2022 - 02.2023
Purdue University
09.2020 - 05.2021
Bus-help
Disneyland Park
05.2018 - Current
High School Diploma -
Fullerton Union High School