Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Andres Arredondo

Phoenix,AZ

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level customer service position to help launch career while achieving company goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Incident Expert

GM Cruise
Scottsdale, AZ
12.2022 - 12.2023
  • Identified needs of customers promptly and efficiently.
  • Modified existing software systems to enhance performance and add new features.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Troubleshoot technical issues faced by autonomous vehicles and human passengers also assist the with safety of the vehicle in complex situations.

Restaurant Team Member

Lou Malnati's
Phoenix, AZ
01.2020 - 11.2022
  • Provided exceptional service to high volume of daily customers.
  • Replenished condiments and other supplies at tables and stations.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Prepared food items such as salads, sandwiches, desserts, as needed.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Construction Laborer

Laguna remodeling
Phoenix, AZ
05.2019 - 12.2019
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Assisted in the installation of doors, windows, drywall, roofing systems, and other structural components.
  • Cleaned or prepared construction sites to eliminate hazards.

Team Member

Talking Stick Resort Amphitheatre
Phoenix, AZ
09.2016 - 05.2018
  • I was responsible for verifying tickets, helping guests locate their seats.
  • maintaining order in the venue
  • Assisted customers with product selection and ordering process.

securing all

closed areas and escorting the artists to ensure their safety.

Education

High School Diploma -

Copper Canyon High School
Glendale, AZ
05-2017

Skills

  • Multitasking
  • Collaboration
  • Troubleshooting
  • Recordkeeping
  • Calm Under Pressure
  • Analytical Thinking
  • Critical Thinking

Accomplishments

Working at GM cruise i have been promoted twice within my first month I started as a level one advisor and quickly ranked up to a level three advisor. Seven months later i went to be a incident expert.

Timeline

Incident Expert

GM Cruise
12.2022 - 12.2023

Restaurant Team Member

Lou Malnati's
01.2020 - 11.2022

Construction Laborer

Laguna remodeling
05.2019 - 12.2019

Team Member

Talking Stick Resort Amphitheatre
09.2016 - 05.2018

High School Diploma -

Copper Canyon High School
Andres Arredondo