Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andres Campos

Doral

Summary

Professional shopper with strong track record in providing exceptional customer service and efficient order fulfillment. Skilled in navigating and selecting high-quality products while adhering to client specifications. Valued team player who adapts seamlessly to changing demands and prioritizes achieving tangible results. Reliable and effective in ensuring timely and accurate deliveries, fostering customer satisfaction.

Overview

3
3
years of professional experience

Work History

Customer Service

Instacart
02.2022 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Provided exceptional customer service through active listening, empathy, and timely problem resolution.
  • Loaded and unloaded orders at customer's homes or locations.

Education

High School Diploma -

Marjory Stoneman Douglas High School
Parkland, FL
06-2019

Skills

  • Mobile app proficiency
  • Reliability and punctuality
  • Delivery management
  • Product knowledge
  • Heavy lifting
  • Prioritizing orders
  • Delivery organization
  • Time management
  • Purchase recommendations

Languages

Spanish
French
Portuguese
English

Timeline

Customer Service

Instacart
02.2022 - Current

High School Diploma -

Marjory Stoneman Douglas High School

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Andres Campos