Dynamic professional with a proven track record in customer relationship building and team leadership, honed at Race City Steel and other leading companies. Excelled in enhancing customer satisfaction and streamlining project completion, leveraging skills in strategic planning and interpersonal communication. Consistently delivered high-quality workmanship, contributing to significant performance improvements.
Overview
9
9
years of professional experience
Work History
Sales Representative
Race City Steel
07.2024 - Current
Expanded customer base through cold calling, networking, and relationship building.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Contributed to team objectives in fast-paced environment.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Negotiated prices, terms of sales and service agreements.
Welder Foreman
Versatile Welding Group LLC.
02.2021 - 06.2024
Reduced workplace accidents by enforcing strict safety protocols and conducting regular safety training sessions.
Mentored junior welders, sharing valuable industry knowledge and fostering a skilled workforce.
Managed a team of welders, ensuring timely project completion and high-quality workmanship.
Troubleshot issues related to equipment or workflow inefficiencies, implementing effective solutions promptly.
Collaborated with other foremen to streamline workflows for improved efficiency across teams.
Interpreted verbal and written instructions from work orders and welding blueprints.
Chipped off excess weld, slag, and spatter using hand tools.
Welded parts using arc, gas-shielded arc, submerged arc and gas equipment.
Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
Welded in flat, horizontal, vertical, and overhead positions.
Fabricated shop parts directly from blueprints.
Provided feedback to workers on job performance and safety procedures.
Delivered high-quality workmanship consistently while adhering to strict specifications for each project assigned.
Landscape Construction Foreman
D'Amico Landscaping
03.2016 - 12.2019
Increased client satisfaction rates by ensuring projects were completed on time and within budget constraints.
Reduced project completion times through effective communication and coordination with team members and clients.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Checked equipment to determine if maintenance was required.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Developed and maintained positive relationships with clients and other stakeholders.
Education
No Degree - Business Communication
Kean University
Union, NJ
Welding Certification - Welding
Lincoln Technical Institute
South Plainfield, NJ
03-2022
Skills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Relationship building
Sales strategy development
Complex Problem-solving
Attention to detail
Performance improvement
Product knowledge
Strategic planning
Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Race City Steel
07.2024 - Current
Welder Foreman
Versatile Welding Group LLC.
02.2021 - 06.2024
Landscape Construction Foreman
D'Amico Landscaping
03.2016 - 12.2019
No Degree - Business Communication
Kean University
Welding Certification - Welding
Lincoln Technical Institute
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