Andres De La Rosa
Riviera,TX
Summary
Dynamic manager with a proven track record at MRC Global, excelling in customer service and effective team leadership. Enhanced operational efficiency through cross-training and improved safety procedures, fostering a collaborative environment. Skilled in decision-making and time management, consistently driving team performance and customer satisfaction.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
14
14
years of professional experience
Work History
Manager
MRC Global
03.2011 - 08.2025
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Supported team members in project execution, fostering a collaborative work environment.
- Learned operational tools and systems for effective task management and efficiency.
- Adapted quickly to changing priorities, maintaining focus on core responsibilities.
- Engaged in training sessions to enhance skill set and operational knowledge base.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
Kaufer
Riviera, TXSkills
- Customer service
- Effective team leadership
- Effective time management
- Decision-making
Timeline
Manager
MRC Global
03.2011 - 08.2025
High School Diploma -
Kaufer