Andres Delgado
Kissimmee
Summary
Professional in hospitality management, bringing valuable experience in overseeing housekeeping operations to ensure top-tier cleanliness and guest satisfaction. Known for fostering collaborative team environment and adapting to evolving demands. Key skills include staff supervision and quality assurance, with commitment to maintaining high standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housekeeping Manager
Westgate Resorts Vacation Village
08.2022 - Current
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
housekeeping supervisor
Westgate villas resort
01.2020 - Current
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Increased employee performance through effective supervision and training.
- Conducted regular room inspections to verify compliance with housekeeping standards.
PAD Supervisor
the D Casino and Hotel Las Vegas
01.2019 - 01.2020
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Server in F&B
EVEN Hotels Miami Airport wellness Hotel
01.2019 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Housekeeping Supervisor
TownHouse Miami Beach (Hotel)
03.2017 - 12.2018
- Housekeeping Supervisor
- Houseman
- Bellman
- Engineering service
- Server in F&B
Housekeeping Supervisor
Soho Beach House (Hotel)
11.2016 - 03.2017
- Housekeeping Supervisor
- Mini bar attendant
Public areas
SLS South Beach by SBE (Hotel)
08.2013 - 09.2016
- Public areas
- Houseman
- Housekeeping supervisor
Education
Bachelor's Degree - Electric Engineering
University of Santa Maria Venezuela
11.2014
Bachiller - High School
Unidad Educativa 25 De Mayo
07.2008
Skills
- Ordering cleaning supplies
- Training and mentoring
- Cleaning and sanitation
- Guest relations
- Customer relationship management
- Scheduling and planning
- Customer service-focused
- Task delegation
- Customer service
- Staff training and development
- Chemical handling
- Room inspection
- Work inspection
- Clear communication
- Problem-solving
- Desktop computers
Certification
- Nominee for Associate of the Month of February 2019
- Winner for Associate of the Month of June 2019
Awards
Associate of the Month presented to Andres Delgado Server in F&B In recognition of outstanding achievement and quality performance June 2019
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Housekeeping Manager
Westgate Resorts Vacation Village
08.2022 - Current
housekeeping supervisor
Westgate villas resort
01.2020 - Current
PAD Supervisor
the D Casino and Hotel Las Vegas
01.2019 - 01.2020
Server in F&B
EVEN Hotels Miami Airport wellness Hotel
01.2019 - 10.2019
Housekeeping Supervisor
TownHouse Miami Beach (Hotel)
03.2017 - 12.2018
Housekeeping Supervisor
Soho Beach House (Hotel)
11.2016 - 03.2017
Public areas
SLS South Beach by SBE (Hotel)
08.2013 - 09.2016
Bachelor's Degree - Electric Engineering
University of Santa Maria Venezuela
Bachiller - High School
Unidad Educativa 25 De Mayo
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