Summary
Overview
Work History
Education
Skills
Timeline
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Andres Esparza

Cincinnati,OH

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Visitor Experience Ambassador

Cincinnati Zoo and Botanical Gardens
Cincinnati, OH
03.2024 - 12.2024
  • Conferred with production or support personnel to produce or coordinate advertisements or promotions.
  • Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
  • Purchased advertising space or time to promote client's product or agenda.
  • Greeted and welcomed international dignitaries to events, meetings and conferences.

Warehouse Associate/Warehouse Forklift Operator

Take Life further
Hollywood, Florida
04.2022 - 10.2023
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Packed boxes and stock using organizational guidelines.

Takeout Specialist/cook

IHOP
Hollywood, Florida
11.2021 - 03.2022
  • Analyzed key performance indicators to identify effective strategies.
  • Assisted in developing strategies to increase customer satisfaction levels.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Sandwich Artist

SUBWAY®Restaurants
Hollywood, Florida
08.2020 - 06.2021
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Answered guest questions, delivering most accurate and updated information available.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Scrubbed and polished counters to remove debris and food.
  • Directed patrons to restrooms and other amenities within facility.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.

Education

High School Diploma -

Hallandale High School
Hollywood, Florida
05-2020

Skills

  • Inventory staging
  • Warehouse picking
  • Palletizing
  • Certified pallet jack operator
  • Stock management
  • Inventory control
  • Heavy lifting
  • Guest engagement
  • Calm demeanor
  • Cash handling
  • Positive and professional
  • Positive guest interactions
  • Customer service
  • Take-out service
  • Table bussing

Timeline

Visitor Experience Ambassador

Cincinnati Zoo and Botanical Gardens
03.2024 - 12.2024

Warehouse Associate/Warehouse Forklift Operator

Take Life further
04.2022 - 10.2023

Takeout Specialist/cook

IHOP
11.2021 - 03.2022

Sandwich Artist

SUBWAY®Restaurants
08.2020 - 06.2021

High School Diploma -

Hallandale High School
Andres Esparza