Andres Gallo Del Ruiz
Boston,MA
Summary
Extensive background in luxury sales, emphasizing quick and effective service tailored to customer preferences. Ability to identify and address guest needs proactively, resulting in increased satisfaction and sales performance. Committed to fostering positive relationships that contribute to business success.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
WOW
Remote
2025 - Current
- Fostered customer relationships to enhance loyalty and repeat business.
- Processed transactions accurately using point-of-sale systems.
- Assisted in inventory management, ensuring stock levels met demand.
- Ensure Customers understand our product with knowledge.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server
Hornblower City Cruises
Boston, Massachusetts
04.2025 - Current
- Ensure perfect timing of food courses as well as common allergies.
- Ensure each guest receives their gifts and app depending on the ticket they’ve purchased.
- Ensure tables stays Attended and quick if needed.
- Make sure the boat it’s a safe space for everyone.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Retail Worker
PTL Events
Boston, MA
04.2024 - 09.2025
- Have an excellent posture and presentation, professional performance.
- Ensured that each guest is serve courteously, quickly, and efficiently, following its needs and ensure proper presentation of the product.
- have simple wine knowledge.
- Ensure awareness of any size or new collection update from the brand.
- Worked at Brunello Cucinelli, Gucci stores.
Lead Host
STK
Boston, Massachusetts
08.2024 - 04.2025
- Created a welcoming atmosphere by engaging customers in conversation throughout their visit.
- Prepared detailed reports on daily guest count with cancellations and non-show reservations.
- Resolved customer complaints quickly about anything in regards of their seating ensuring we reach their expectations.
- Have a clear set up of open table management and have back-up plans for busy times and holidays.
- Make sure the team were prepared.
Host
View Boston
Boston, Massachusetts
04.2024 - 08.2024
- Selling dinner and entry packages over the phone.
- Have precision in updating tables.
- Enjoy the views
- Take care of each guest with respect and attention.
Lab Assistant
SVS Medical
Boston, MA, MA
01.2022 - 04.2023
- Documented results accurately in lab notebooks according to scientific standards.
- Performed routine laboratory tests, such as cell culturing, PCR and ELISA assays.
- Assisted researchers with designing protocols for experiments.
- Sanitized workstations and instruments to avoid cross-contamination.
Education
Associate of Science - Biotechnology
Emmanuel College
Boston, MA06-2025
High School Diploma -
East Boston High School
Boston, MA06-2023
Skills
- Technology selling strategies
- POS system management
- CPR trained professional
- Sample preparation techniques
- Bilingual communication skills
- Wine pairing knowledge
- Negotiable terms expertise
Languages
English
Native/ Bilingual
Spanish
Native or Bilingual
French
Limited Working
Accomplishments
Employee of the month, high seller & engagement rate above average market.
Timeline
Server
Hornblower City Cruises
04.2025 - Current
Lead Host
STK
08.2024 - 04.2025
Retail Worker
PTL Events
04.2024 - 09.2025
Host
View Boston
04.2024 - 08.2024
Lab Assistant
SVS Medical
01.2022 - 04.2023
Associate of Science - Biotechnology
Emmanuel College
High School Diploma -
East Boston High School
Sales Associate
WOW
2025 - Current