Andres Guerrero
West Chicago,IL
Summary
Driven professional with extensive experience at JJA Guerrero Trucking, excelling in dispatch coordination and customer relations. Demonstrated ability to manage complex logistics, ensuring timely delivery and optimizing routes. Skilled in database management and conflict resolution, fostering professional relationships and enhancing operational efficiency. Achieved a significant reduction in delivery delays through strategic planning and effective communication. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
10
10
years of professional experience
Work History
Dispatcher
JJA Guerrero Trucking
01.2018 - Current
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of three fleet vehicles.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained updated and detailed records of calls in physical and electronic database.
- Generated reports to track deliveries and maintain proper records and documentation.
Driver
JJA Guerrero Trucking
08.2014 - Current
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Followed all relevant traffic laws and safety regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
High School Diploma -
West Chicago Community High School
West Chicago, IL06.2014
Skills
- Dispatch Coordination
- Work Order Management
- Customer Relations
- Database Management
- Data Entry
- Service Coordination
- Route Navigation
- Prioritizing calls
- Dispatching field personnel
- Incident Reporting
- Updating logs
- Route Planning
- Routing orders
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher
JJA Guerrero Trucking
01.2018 - Current
Driver
JJA Guerrero Trucking
08.2014 - Current
High School Diploma -
West Chicago Community High School
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