Andres Leon
Bowie,MD
Summary
With a proven track record at Home Depot, I excel in leveraging technical proficiency and problem-solving to enhance operational efficiency and customer rental satisfaction. My leadership in equipment maintenance and mechanical expertise, coupled with a commitment to ethical integrity, drives significant improvements in workflow and service quality. As a Lead Rental Tech with background in managing detailed repairs and strong customer service, thorough understanding of company values, and ability to motivate team for optimal performance. Demonstrated success in streamlining rentals, improving customer satisfaction, and driving revenue growth. Committed to delivering high-quality results in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Rental Tech
Home Depot
Fort Mill, SC
06.2018 - Current
- Inspected returned rentals for damage and wear.
- Performed routine inventory counts for stock parts.
- Performed routine maintenance on rental equipment as needed.
- Organized the inventory of available rental units in the tool rental parking lots.
- Created and submitted detailed reports for leadership review.
- Tested hydraulic systems for proper functioning after completing repairs or replacements.
- Confirmed safe operation, inspection, and preventive maintenance of the large equipment fleet.
- Distributed weekly production data to RFOM, MST technicians, and RDDs.
- Assisted MST technicians in resolving complex technical problems.
- Fostered relationships with internal tool rental associates and external customers.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Coordinated repair and maintenance plans with MST techs ahead of scheduled due dates.
- Validated adherence to best practices, quality standards, and customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service over the phone and at job sites.
Shop Lead Mechanic
Beltsville Construction Supply
Beltsville , MD
02.2013 - 05.2018
- Improved the function of equipment by replacing spark plugs, fuel filters, and wearing parts.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Diagnosed mechanical issues using computerized diagnostic equipment and tools.
- Resolved customer complaints regarding equipment services or repairs.
- Performed troubleshooting and diagnostic procedures to resolve customer issues.
- Communicated effectively with colleagues across departments within the organization.
- Managed daily workflow within the shop ensuring deadlines were met.
- Maintained accurate records of completed repairs, including labor, and parts used.
Plant Technician
Greenlight Biofuels
Beltsville, MD
12.2008 - 02.2013
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
- Kept records of parts and equipment used in projects to update inventory.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Reported project progress, site problems and labor status to supervisors.
- Implemented loss prevention strategies to minimize shrinkage.
Education
High School Diploma -
Bladensburg High School
Bladensburg, MD05-2004
Some College (No Degree) - Business Administration
Gibbs College
Vienna, VASkills
- Achievement Focused
- Clear Verbal Communication
- Technical Proficiency
- Accountable Professional
- Innovative Problem Solving
- Mechanical Expertise
- Efficient Task Management
- Ethical Integrity
Affiliations
- active lifestyle
- sports fan
- family activites
Certification
- welding certificate
- CPR course
Languages
Spanish
Professional
References
References available upon request.
Timeline
Lead Rental Tech
Home Depot
06.2018 - Current
Shop Lead Mechanic
Beltsville Construction Supply
02.2013 - 05.2018
Plant Technician
Greenlight Biofuels
12.2008 - 02.2013
High School Diploma -
Bladensburg High School
Some College (No Degree) - Business Administration
Gibbs College