Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andres Lopez

5440 Balboa Ave, Pinson

Summary

Enthusiastic Parts Sales professional specializing in training and employee development. Motivational and encouraging leader with 2-years background building productive and cohesive sales and service teams. Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

7
7
years of professional experience

Work History

Retail Parts Specialist

Carlock Honda
03.2021 - Current
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Assisted customers in finding appropriate parts promptly.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Parts Warehouse Manager

Freeway Honda
09.2019 - 03.2021
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.

Automotive Lube Technician

Freeway Honda
02.2017 - 09.2019
  • Suggested additional services to customers in order to meet upsell goals.
  • Greeted customers and answered questions about oil changes and other services.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Education

Associate of Science - Business

Jefferson State Community College
Birmingham, AL
05.2025

High School Diploma -

Clay-Chalkville High School
Pinson, AL
05.2016

Skills

  • Creative Solutions
  • Critical Thinking
  • Customer Experience
  • Customer Service
  • Merchandise Recommendations
  • Effective Customer Communication

Timeline

Retail Parts Specialist

Carlock Honda
03.2021 - Current

Parts Warehouse Manager

Freeway Honda
09.2019 - 03.2021

Automotive Lube Technician

Freeway Honda
02.2017 - 09.2019

Associate of Science - Business

Jefferson State Community College

High School Diploma -

Clay-Chalkville High School
Andres Lopez