Andres Lopez
Leesburg,VA
Overview
6
6
years of professional experience
Work History
Mental Health Specialist
North Spring Behavioral Healthcare
11.2023 - Current
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Facilitated group therapy sessions for improved social skills development and emotional regulation in patients.
- Developed rapport with diverse patient populations, fostering trust and open communication during therapy sessions.
- Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
Delivery Associate
PLAD Cloud
06.2023 - 11.2023
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Enhanced delivery efficiency by optimizing route planning and time management.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Server Assistant
Ford's Fish Shack
07.2021 - 07.2022
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Cashier
Food Lion
08.2018 - 05.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored self-checkout systems and provided help in resolving any issues.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Bachelor of Science - Health Sciences
James Madison University
Harrisonburg, VA05.2023
Skills
- Customer Service
- Time Management
- Organization
- Relationship Building
- Deadline Adherence
- Problem-solving abilities
- Microsoft Office Products
Timeline
Mental Health Specialist
North Spring Behavioral Healthcare
11.2023 - Current
Delivery Associate
PLAD Cloud
06.2023 - 11.2023
Server Assistant
Ford's Fish Shack
07.2021 - 07.2022
Cashier
Food Lion
08.2018 - 05.2020
Bachelor of Science - Health Sciences
James Madison University
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