Roger Smith
Leesburg,VA
Summary
Motivated employee with a strong drive to tackle new challenges, demonstrating a solid work ethic, adaptability, and exceptional interpersonal skills. Proficient in working independently, consistently showcasing a rapid acquisition of new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Mental Health Technician
North Spring Behavioral Healthcare
04.2022 - Current
- Conducted comprehensive assessments to gather essential information about each patient''s history, symptoms, risks factors, strengths, and needs.
- Documented patient progress accurately, maintaining confidentiality while adhering to HIPAA regulations and facility guidelines.
- Facilitated group therapy sessions to help patients develop coping skills, build social connections, and improve overall wellbeing.
HVAC Service Technician
The Good Guys HVAC
06.2023 - 06.2024
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Wastewater Operator
Loudoun Water
08.2019 - 04.2022
- Operated and monitored wastewater treatment process equipment such as pumps, blowers, valves, filters, clarifiers and aerators
- Conducted laboratory tests on wastewater samples to determine acidity, alkalinity, suspended solids, biochemical oxygen demand and other parameters
- Responded to emergency situations involving spills or malfunctioning equipment in a timely manner
Paint Associate
Sherwin-Williams
08.2018 - 06.2019
- Mixed paint colors and tints according to customer specifications
- Provided product knowledge to customers regarding types of paints, primers, stains, sealants, thinners
- Ensured all safety protocols were followed when handling hazardous materials such as paint thinners or solvents
Driver
Sherwin-Williams
03.2017 - 08.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Supervisor, Diesel
08.2016 - 08.2018
- Responsibilities include entry of sales data into store database, handling of stock and shipment, management of cash and credit card transactions on in-store purchases, providing customer service to all visitors by ensuring a welcoming environment during store hours, and being the lead figure in providing orientation-training to new hires
Pool Service Technician
Aquaman Pool Services
06.2015 - 08.2015
- Repaired plumbing problems related to water circulation systems in swimming pools
- Adjusted valves to maintain appropriate water flow rates through the filtration system
Brand Ambassador
Ecco
04.2012 - 12.2016
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Education
Associates - Business Administration
Northern Virginia Community College
01.2014
Skills
- Facility Maintenance
- Data collection
- Crisis intervention
- Crisis management
- SCADA System
- PLC/PDU
- HVAC systems
- Preventative maintenance
- Safety inspection
- Inventory Oversight
- Security protocols
- Clinical Data Entry
Accomplishments
Employe of the month 2X
Certification
Aws Cloud Practitioner
Timeline
HVAC Service Technician
The Good Guys HVAC
06.2023 - 06.2024
Lead Mental Health Technician
North Spring Behavioral Healthcare
04.2022 - Current
Wastewater Operator
Loudoun Water
08.2019 - 04.2022
Paint Associate
Sherwin-Williams
08.2018 - 06.2019
Driver
Sherwin-Williams
03.2017 - 08.2019
Supervisor, Diesel
08.2016 - 08.2018
Pool Service Technician
Aquaman Pool Services
06.2015 - 08.2015
Brand Ambassador
Ecco
04.2012 - 12.2016
Associates - Business Administration
Northern Virginia Community College
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