Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
First Assistant Manager
Safeway
07.2023 - 07.2024
Monitoring sales and salary
Recruiting new associates
Safety committee organization, marketing planning and execution. Customer service and public relations and overseeing training of new associates
Evaluated employee performance and conveyed constructive feedback to improve skills
Successfully managed budgets and allocated resources to maximize productivity and profitability
Improved staffing during busy periods by creating employee schedules and monitoring call-outs
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
Third Assistant Manager
Safeway
10.2020 - 07.2023
Marketing Execution, Managing overnight operations, Delegating instructions for upper management
Person In Charge (PIC)
Safeway
10.2017 - 10.2020
Operations in front end service, Closing operations and balancing tills, Maintain relationship from upper management, Refilled items and changed marketing plan as instructed by upper management
Produce Clerk
Safeway
04.2015 - 06.2017
Cull and fill product into center of store department.
Proper lifting techniques loading and unloading boxes,
Organize plan for deliveries received from warehouse
Cashier/Customer Service
Safeway
10.2013 - 04.2015
Perform money exchange and transactions, Provide customer service and assistance, Being observant fraudulent transactions and scams
Courtesy Clerk
Safeway
01.2011 - 10.2013
Stocking items and any items within the perimeter of the store, Sanitation within the center of the store, Collecting carts
Education
Computer Science -
Chabot College
Hayward, CA
High School Diploma -
Oakland Technical
Oakland, CA
06.2008
Skills
Leadership Experience
Mentoring
Fluent in English and Spanish
Retail Management
Customer Service Skills
Employee Scheduling
Marketing knowledge
Decision-making capabilities
Notes
Dropped out due to financial reasons
Languages
Spanish
Native or Bilingual
Timeline
First Assistant Manager
Safeway
07.2023 - 07.2024
Third Assistant Manager
Safeway
10.2020 - 07.2023
Person In Charge (PIC)
Safeway
10.2017 - 10.2020
Produce Clerk
Safeway
04.2015 - 06.2017
Cashier/Customer Service
Safeway
10.2013 - 04.2015
Courtesy Clerk
Safeway
01.2011 - 10.2013
Computer Science -
Chabot College
High School Diploma -
Oakland Technical
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