Andres Mendoza
Mission Hills,CA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information Technology Specialist position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Mobility Project Support Specialist
Intratem
Woodland Hills
01.2024 - Current
- Works with a variety of users to assist with smartphone and other mobile device setup configuration.
- Participates in large-scale projects based on incoming requests and customer orders.
- Utilizes software to keep an accurate account of devices, tasks and projects (Google Sheets).
- Conducts Initial Device Configuration and deployment based on the customer’s requirements.
- Assists Team lead with testing and validation of all installed devices when needed.
- Conducts provisioning of devices and accessories based on the client requirements.
- Prepares shipments of devices and accessories to customers within desired timeframe.
- Participates in inventory management.
- Performs device recycling management.
- Assists Team Lead with the training of new project team members.
- Collaborates with the members of the HelpDesk team to support client’s initiatives.
- Communicates effectively with peers, management, and clients.
- Performs other duties as assigned.
Information Technology Specialist
Tip Top Restoration
06.2023 - 09.2023
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Establish, repair and optimize networks by installing wiring, cabling and devices.
- Perform maintenance tasks on PCs, networks and mobile devices.
- Resolve diverse range of technical issues across multiple systems and applications for employees and end-users across various time zones.
- Assist employees in identifying issues and explain solutions to restore service and functionality.
- Collaborate with supervisors to escalate and address employee inquiries or technical issues.
Information Technology Specialist
Purple Construction Inc.
06.2023 - 09.2023
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Correct connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Maintain and monitor server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Manage system-wide operating system and software deployments as well as related software upgrade problems.
After-School Program Leader
ARC After School Program
08.2022 - 06.2023
- Supervision of children at all times
- Accurate sign-in and sign-out process management
- Facilitation of engaging clubs and sports activities
- Homework assistance and academic support
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Construction Laborer
Green Valley Side Project
05.2022 - 06.2022
- Loaded, unloaded and moved material to and from storage and production areas.
- Wood sanding and surface preparation
- Roof shingle installation
- Concrete mixing and application
- Dug trenches and set up forms to specified requirements for concrete pours.
- Adapted to diverse project requirements
- Used variety of hand and power tools to complete tasks.
Administrative Assistant to Ceo
Green Valley Tree Care
12.2020 - 06.2021
- Generated business proposals using Microsoft Excel and Arborgold
- Assisted in financial management, including printing checks
- Ensured accuracy of financial records and system alignment
- Filed paperwork and organized computer-based information.
- Worked closely with journeyman
Education
Certificate - IT Support Specialist
Penn Foster College-
Scottsdale, AZ02-2024
No Degree - Information Technology
Los Angeles Valley College
Van Nuys, CA08.2021
High School Diploma -
John F. Kennedy High School
Mission Hills06.2021
Skills
- Bilingual
- Microsoft Office
- Recreational Leadership
- Project Support
- Troubleshooting
- Hardware Maintenance
- Install Hardware
- Team Collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Mobility Project Support Specialist
Intratem
01.2024 - Current
Information Technology Specialist
Tip Top Restoration
06.2023 - 09.2023
Information Technology Specialist
Purple Construction Inc.
06.2023 - 09.2023
After-School Program Leader
ARC After School Program
08.2022 - 06.2023
Construction Laborer
Green Valley Side Project
05.2022 - 06.2022
Administrative Assistant to Ceo
Green Valley Tree Care
12.2020 - 06.2021
Certificate - IT Support Specialist
Penn Foster College-
No Degree - Information Technology
Los Angeles Valley College
High School Diploma -
John F. Kennedy High School
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