Andres Nava
Discount Tire
Denver,CO
2
Languages
4
years of professional experience
Detail-oriented Service Technician with extensive experience in managing high volumes of service calls while ensuring quality and efficiency. Skilled in troubleshooting and maintaining various systems, with a strong capacity to adapt technical knowledge to new environments. Committed to delivering exceptional service and continuously enhancing service skills.
Work History
Service Technician
2 Years 3 Months- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed tire installations and rotations with precision and efficiency.
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Collaborated with team members to improve workflow processes and reduce downtime.
- Trained new technicians on operational procedures and best practices in service delivery.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Sales Associate
1 Year 4 Months- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma
Skills
Installation and repair
Preventive Maintenance
Quality control
Hand tool expertise
Diagnostic testing
Heavy lifting
Physical stamina
Diagnostic tools
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Technician
Discount Tire
05.2024 - CurrentRead More
Sales Associate
Walmart
11.2022 - 03.2024Read More
CEC Early College of Denver
High School Diploma
Read More