Andres Ortiz
Corpus Christi
Summary
Dedicated professional with a proven track record at Academy Sports + Outdoors, excelling in customer service and proficient in point-of-sale systems. Demonstrated ability to resolve complaints effectively, enhancing team success through quick learning and cooperative relationships. Skilled in both task prioritization and complex problem-solving, contributing significantly to operational efficiency and customer satisfaction.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
Work History
Team Member
Academy Sports + Outdoors
05.2024 - Current
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Monitored and verified merchandise for proper prices and labels.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Foy H. Moody High School
Corpus Christi, TX05-2023
Skills
- Complaint resolution
- Cleaning
- Proficient in [software]
- Task prioritization
- Customer service
- Computer skills
- Heavy lifting
- Cash handling
- Point-of-sale system
- Complex Problem-solving
Timeline
Team Member
Academy Sports + Outdoors
05.2024 - Current
High School Diploma -
Foy H. Moody High School