Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andres Ortiz Alvarado

Forney,TX

Summary

Hardworking and passionate job seeker with strong organizational and social skills, detail oriented, eager to secure entry-level engineering position and utilize broad educational background. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Operations Manager, Customer Experience

Aura Bar & Kitchen
09.2023 - 04.2024
  • In charged of running the restaurant floor as well as the backstage.
  • Engaged personally with the guests to ensure they have a pleasant experience.
  • Increased the monthly sales in 200% in the total of time I was there.
  • Developed training programs for new employees, accelerating their integration into the team ensuring a better performance in their position.
  • Established effective communication channels, fostering strong relationships between team members.

Automotive Technician

Volkswagen Autos Populares De La Chontalpa
01.2021 - 12.2021
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Completed customer orders and warranty services according to manufacturer specifications.

Education

Bachelor of Science - Automotive Systems Engineering

Benemerita Universidad Autonoma De Puebla
Puebla. Mexico
05.2023

Technical Diploma - Automotive Maintenance

C.B.T.I.S. 93
Tabasco, Mexico
07.2016

Skills

  • Leadership
  • Teamwork
  • Process Improvement
  • Manufacturing Processes
  • Failure Analysis
  • Decision-making skills
  • Personnel Management
  • Interdisciplinary Collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
German
Professional Working
Italian
Elementary

Timeline

Operations Manager, Customer Experience

Aura Bar & Kitchen
09.2023 - 04.2024

Automotive Technician

Volkswagen Autos Populares De La Chontalpa
01.2021 - 12.2021

Bachelor of Science - Automotive Systems Engineering

Benemerita Universidad Autonoma De Puebla

Technical Diploma - Automotive Maintenance

C.B.T.I.S. 93

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Andres Ortiz Alvarado