Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andres Pesantez

Takoma Park ,MD

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Server/bartender

Jinya Ramen Bar
1336 14th St Nw
10.2020 - Current
  • Focused on customer satisfaction by promptly attending to their needs and providing personalized service.
  • Fast table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Food Runner/ Barback

Ocean Prime
14th And Gst Nw
05.2017 - 06.2020
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
  • Proactively anticipated guests'' needs through attentive observation and prompt assistance when required.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.

Education

HS Diploma -

Bell Multicultural HS
Columbia Heights, DC
07.2017

Skills

  • Food Running
  • Daily Specials Memorization
  • Order Accuracy
  • Menu Presentation
  • High-Volume Dining
  • Menu Memorization
  • Sales Techniques
  • Dining Area Maintenance

Languages

Spanish
Native or Bilingual

Timeline

Server/bartender

Jinya Ramen Bar
10.2020 - Current

Food Runner/ Barback

Ocean Prime
05.2017 - 06.2020

HS Diploma -

Bell Multicultural HS
Andres Pesantez