Andres Rivera Gomez
La Crosse,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Fed Ex
Scovle LLC
La Crosse, Wisconsin
06.2026 - Current
- Generated innovative ideas and solutions that improved team collaboration and effectiveness.
- Collaborated with diverse coworkers to achieve project goals and resolve product and service-related issues.
- Coordinated with diverse coworkers to meet objectives and tackle challenges related to our products and services.
Delivery Driver
Amazon Driver
Wallingford, United States
12.2022 - 07.2023
- Transported and delivered packages safely to customers' homes and businesses.
- Operated delivery vehicle safely in urban and suburban areas: Operating a delivery vehicle safely and in accordance with traffic laws.
- Loaded and unloaded packages efficiently to optimize delivery schedule and maintain package integrity.
- Marked packages with correct address and tracking information: Ensuring packages are marked with the correct address and tracking information.
- Leading a team of delivery associates in loading packages into their vehicles.
- Communicated effectively with support team and customers to provide updates and resolve delivery issues.
- Supervised team of delivery associates during package loading process.: Leading a team of delivery associates in loading packages into their vehicles.
Independent Contractor/ Commercial Driver
C5 Expedite
Wisconsin Rapids, United States
06.2020 - 06.2021
- Completed on-time deliveries by choosing the best and most efficient routes.
- Coordinated delivery times with customers to ensure timely service.
- Executed on-time deliveries by selecting optimal routes for efficiency.
- Loaded and secured items in trucks to ensure safe transport.
- Practiced safe and secure loading methods to avoid damaging goods.
- Completed pre and post trip safety inspections, recording and reporting any defects and malfunctions.
- Implemented safe loading methods to protect goods during transport.
- Completed overnight shifts during peak demand periods during peak periods to meet increased demand.
- Documented truck plate numbers for refueling accuracy and mileage on receipts during refueling for tracking.
Costumer Representative
IC System
Onalaska, United States
06.2019 - 06.2020
- Handled customer inquiries by answering questions regarding products, services, pricing, and policies to ensure informed purchasing decisions.
- Resolved customer issues through troubleshooting, identifying solutions, and taking actions to address complaints, enhancing customer satisfaction.
- Processed customer orders by verifying details and entering information into the system: Taking customer orders, verifying details, and processing payments.
- Managed customer accounts by updating information and addressing inquiries. Reviewing customer accounts, updating information, and managing changes.
- Collected customer feedback to identify areas for service improvement and contribute to overall customer experience enhancement.
- Referring complex problems to supervisors or relevant internal teams.
- Escalated complex issues to supervisors for timely resolution and service standards maintenance.
Costumer Service/ Inventory Stocker
Kwik Trip
La Crosse, United States
10.2018 - 06.2019
- Answered customer questions and provided information on procedures and policies to enhance customer understanding.
- Assisted customers by providing information and resolving complaints, improving overall satisfaction.
- Greet customers entering establishments.
- Welcoming customers upon entry to the establishment.
- Processed transactions by issuing receipts, refunds, and credits to customers, ensuring accuracy.
- Conducted inventory checks to assess stock levels; or examine merchandise to identify items to be recorded or replenished.
- Took inventory and examined merchandise to identify items for recording or replenishment, ensuring stock availability.
- Recorded numbers of units handled or moved, using daily production sheets or work tickets.
Commercial Cleaner
Service Master
Onalaska, United States
10.2017 - 09.2018
- Executed customized commercial cleaning checklist to ensure thorough task completion.
- Dusted furniture, equipment, partitions, and walls to maintain cleanliness and hygiene.
- Cleaned and disinfected sinks, countertops, floors, toilets, mirrors, tables, chairs, and microwaves in restrooms, break rooms, and kitchenette to promote a sanitary environment.
- Dusted furniture, equipment, partitions, and walls to maintain a clean and hygienic environment.
- Restocked cleaning and hygiene supplies in restrooms, break rooms, and the kitchen to ensure availability.
- Cleaned and washed windows thoroughly, ensuring they were dried properly to maintain visibility.
Education
Some high school -
CR England Truck Driving school
Salt Lake City, UT, United StatesHigh school diploma or equivalent -
Sparta High School
Sparta, WI, United StatesSkills
- Logistics Coordination
- Communication
- Route Optimization
- Company Standards
- Team contribution
- Sales
- Multitasking
- Supervising Experience
- Inventory Management
- Customer Interaction
- Customer Service
- Commercial Driving
- Transaction Processing
Languages
- Spanish, Advanced, Advanced, Advanced
- English, Advanced, Advanced, Advanced
Timeline
Fed Ex
Scovle LLC
06.2026 - Current
Delivery Driver
Amazon Driver
12.2022 - 07.2023
Independent Contractor/ Commercial Driver
C5 Expedite
06.2020 - 06.2021
Costumer Representative
IC System
06.2019 - 06.2020
Costumer Service/ Inventory Stocker
Kwik Trip
10.2018 - 06.2019
Commercial Cleaner
Service Master
10.2017 - 09.2018
Some high school -
CR England Truck Driving school
High school diploma or equivalent -
Sparta High School