Andres Teran
Jacksonville,FL
Summary
Accomplished Operations Supervisor and Lead Trainer at FedEx Supply Chain, adept in operations management and team training. Enhanced operational efficiency and employee engagement through innovative training programs and safety standards improvement. Excelled in performance monitoring and workflow optimization, significantly boosting team productivity and operational workflows.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Supervisor
FedEx Supply Chain
Jacksonville, FL
11.2023 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
- Submit reports to my superiors to show our daily and weekly progress.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
Lead - Trainer
FedEx Supply Chain
San Bernardino, CA
09.2015 - 11.2023
- Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
- Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
- Created training schedules for trainees and presented weekly training programs.
- Conducted safety training for new and current teammates.
- Assist Supervisor on daily meeting to ensure that goals were met in a timely manner.
- Submit reports to show our progress as a team on a daily basis.
- Assign work to teammates to accomplish our daily production goals.
Education
High School Diploma -
Ceasar Chavez High School
06-2001
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Workflow optimization
- Delegation
- KPI tracking
- Data analysis
- Employee supervision
- Data entry
Certification
- Introduction to Supervisory Skills– SkillPath.
- Forklift Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- First Aid Certification
Languages
Spanish
Native or Bilingual
Timeline
Operations Supervisor
FedEx Supply Chain
11.2023 - Current
Lead - Trainer
FedEx Supply Chain
09.2015 - 11.2023
High School Diploma -
Ceasar Chavez High School