Andres Torres
Portland,OR
Summary
Prepared automotive support specialist. Skilled in vehicle maintenance, lot organization, and customer interaction. Strong focus on team collaboration and achieving optimal results. Reliable, adaptable, and able to meet changing needs efficiently.
Experienced with vehicle management and lot organization. Utilizes strong attention to detail to ensure all vehicles are properly maintained and presented. Knowledge of customer service principles to enhance overall customer satisfaction.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Flex Driver
Amazon Flex
08.2024 - Current
- Provided feedback to management about route efficiencies or obstacles encountered during daily activities; this led to improved processes for all Flex Drivers.
- Followed all relevant traffic laws and safety regulations.
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Navigated various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
- Adapted quickly to changes in delivery routes or assignments, demonstrating flexibility in meeting business needs.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Obtained signatures from customers upon delivery of goods.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Medical Courier
Smart Delivery
01.2023 - 07.2024
- Followed safety procedures and regulations to protect packages and vehicles.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Communicated with dispatch and customers for accurate delivery information.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Obtained signatures for delivery documents and packages.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Managed delivery route for optimal use of time and fuel.
- Built professional relationships with customers and business partners to establish trust and credibility.
Lot Attendant
BMW
01.2022 - 12.2022
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
- Delivered above and beyond service to VIP guests at property.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Improved lot organization and space optimization by strategically arranging vehicles according to size and category.
- Prepared vehicles for delivery to customers, ensuring they were clean and fueled.
- Optimized space utilization, redesigning lot layout to accommodate more vehicles without compromising accessibility.
Education
High School Diploma -
Nuestra Macarena
Maracaibo, Venezuela07-2015
Skills
- Strong communication skills
- Safe driving practices
- Reliability and punctuality
- Patience and perseverance
- Professionalism and courtesy
- Physical stamina and strength
- Fuel efficiency maximization
- Tech savvy and GPS familiarity
- Problem-solving capacity
- Emergency response preparedness
- Customer service
- Problem-solving
- Friendly and outgoing
- City and non-city driving
- Clean driving record
- Multitasking
- New inventory inspection
- Vehicle detailing
- Vehicle inspection
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Flex Driver
Amazon Flex
08.2024 - Current
Medical Courier
Smart Delivery
01.2023 - 07.2024
Lot Attendant
BMW
01.2022 - 12.2022
High School Diploma -
Nuestra Macarena