Andres Torres

• Worked well in a team setting, providing support and guidance.
• Paid attention to detail while completing assignments.
• Managed time efficiently in order to complete all tasks within deadlines And needed to unload 1-3 Trucks full of freight.
• Also also needed to stock all freight in its designated aisles that has been put on pallets and placed on shelves out on the sales floor.
• I also attended all customers with any questions they may have had or directed them to find what they are looking for.

• Handled reservations, cancellations, and modifications using property management system.
• Greeted guests, completed check-in and check-out, and processed room key assignments accurately.
• Resolved guest requests promptly, coordinating with housekeeping and maintenance to support smooth stays.
• Verified payment methods, posted charges, and balanced folios with attention to detail.
• Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
• Collected room deposits, fees, and payments.
• Completed late check-ins and directed guests to rooms and facilities.

• Scanned inventory items into designated locations using handheld devices and warehouse management systems.
• Verified item condition and packaging before stowing to reduce errors and damage.
• Retrieved stock from carts and conveyors to keep workflow moving efficiently.
• Maintained consistent productivity while adapting to changing work assignments and priorities.
• Maintained clean and organized workspaces to uphold safety standards.
• Increased efficiency in stowing processes by implementing better organization and time management techniques.
• Used hand trucks and pallet jacks to safely move items to designated areas.

• Supervised night shift operations, ensuring smooth service, quality, and safety standards.
• Monitored food preparation and sanitation practices to support Taco Bell brand standards.
• Directed crew assignments to maintain fast service and consistent order accuracy.
• Resolved guest concerns promptly to maintain positive dining experiences during late hours.
• Trained team members on closing procedures, customer service, and operational expectations.
• Managed cash handling, register balancing, and secure end-of-shift reconciliation.
• Coordinated inventory checks and restocking to prevent shortages during peak demand.
• Prepared materials for following shift.
• Enforced safety protocols and cleanliness standards throughout closing and overnight operations.
• Achieved consistent compliance with company standards, adhering to local regulations governing nighttime business operations.
• Streamlined inventory management for reduced waste and cost savings.

• Trained new crew on station procedures, service standards, and kitchen workflows
• Coached team members on register operation and guest service expectations
• Reinforced crew communication to support fast, accurate order preparation
• Modeled proper food safety, sanitation, and hygiene practices during shifts
• Supported onboarding by demonstrating equipment use and daily opening routines
• Resolved service issues quickly while maintaining professionalism and order accuracy
• Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
• Directed activities of team of skilled kitchen workers preparing and serving meals.

GPA 3.32