Milagros Camacho
Indianapolis,IN
Summary
Bilingual, fluent in Spanish and English solid comprehension of cultural diversity, with integrity, respect and consideration for the need of any specific conditions of each person, with experience in Contact Tracing in Latino Health Access. Covid 19 pandemic, Experience working with Hospice Patients as Home Health Aide.
Bachelor’s Degree in Human Resources. During the work experience and transitioned to different rolls and positions such as Training and Development Department leading Orientation for new Spanish speaking employees also served as liaison withing EH&S department as a EH&S specialist. Passionate about patient care and advocated to the best for people in need, working at the Primary Care Center as Front Desk scheduler looking for a new opportunity to grow to serve better to patients.
Overview
4
4
years of professional experience
Work History
Front Desk Scheduler
Ascencion St. Vincent Indianapolis - Joshua Max Simon Primary Care Center
12.2023 - Current
- Welcome Patient to clinic, Check in - Check Out 50 +-Patient per day, Confirms insurance eligibility. Determines necessity for pre-authorization and obtains authorization for scheduled procedures. Maintains detailed documentation in patient account record of all billing activities and collect payments. Maintains documentation processed as part of daily basic process.
- • Researches, Medicare/Medicaid eligibility • Maintains detailed documentation in patients account record.
EH&S Specialist • Interim – Career Development
Boston Scientific Corporation
03.2023 - 10.2023
- Assist Eh&S department training 5 to 15 new hires once a week.
- Assist nurse department with 20 or more written and verbal translation for Spanish speaking employees with work related injuries and assuring understanding of process.
- Reduced workplace accidents by delivering thorough safety training sessions and ensuring adherence to company guidelines.
- Participate in Go and See ergonomic concerns in work place and investigative procedures. Collect 50 or more investigative statement related to work Compensation claims. Schedule 5 or more Doctor appointment per day and communicate with nurse and supervisor about following steps. Maintain confidentiality according to HIPPA procedures. Assist to 3 or more staff meeting per month. Contact vendors and participate on Annual Health Fair.
- Created Customized training materials tailored to specific job functions that improved employee comprehension of critical EH&S topics.
- Evaluated ergonomic risks in workplace and recommended improvements to reduce injury rates among employees.
Production Trainer
Boston Scientific Corporation
11.2021 - 03.2023
- Partnered with HR personnel to facilitate smooth transitions for 8 to 15 new hires during their initial weeks on job, performing Orientation presentation, guidance and mentorship.
- Developed comprehensive training materials for new employees, resulting in faster onboarding and reduced time to productivity.
- Monitored 10 or more On Job Training progress per week, providing constructive feedback and additional support as needed to ensure successful completion of programs.
- Coordinated specialized training sessions for employees in specific Manufacturing areas, elevating overall understanding of process improvement methodologies.
- Collaborated with management to identify skill gaps and develop customized training programs, enhancing overall workforce competency.
- Facilitated cross-functional team training, promoting collaboration and knowledge-sharing among departments.
- Perform 2 to 3 OJT training session per week.
Contact Tracing
Latino Health Access
06.2020 - 01.2021
- Supported public health initiatives by accurately collecting data for contact tracing efforts.
- Improved response times for contact tracing efforts through efficient organization and prioritization of tasks.
- Maintained accurate records of each test administered, facilitating efficient contact tracing efforts in case of positive results.
- Completed extensive training on CDC guidelines for COVID-19 contact tracing procedures, applying this knowledge daily during case investigations and followups.
Education
Bachelor of Arts: Human Resources Development -
Simon Rodriguez University
Caracas, Venezuela06.2012
Skills
- Fluent in Spanish and English
- Training and mentoring
- Customer Service
- Google Workspace
- Strong Organization
- Problem-solving skills
- Time Management
- Listening Skills
- Athena and Phreesia System
- Data entry proficiency
- Microsoft Office
- Administrative Skills
- Documentation
- Oral and written communications
References
- Embree Regina, Boston Scientific Corporation, 812-828-1990
- Carballo Rosa, Memorial Care Home Health, 714-356-4501
- Hannes Krista, EH&S Specialist II, 812-8281990
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Front Desk Scheduler
Ascencion St. Vincent Indianapolis - Joshua Max Simon Primary Care Center
12.2023 - Current
EH&S Specialist • Interim – Career Development
Boston Scientific Corporation
03.2023 - 10.2023
Production Trainer
Boston Scientific Corporation
11.2021 - 03.2023
Contact Tracing
Latino Health Access
06.2020 - 01.2021
Bachelor of Arts: Human Resources Development -
Simon Rodriguez University
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