AndreSheuna Applewhite
Merrillville,IN
Summary
Hardworking Registration Representative with a detail-oriented and skilled approach to handling all admissions needs, including information gathering, system updates and appointment setting. Adept at answering phones, collecting payments and transmitting medical records. Looking for a new role with the chance for advancement.
Overview
9
9
years of professional experience
Work History
Registration Representative
Community Care Network
Munster, IN
09.2021 - Current
- Collected demographic and insurance information from patients.
- Verified insurance benefits, processed payments and issued receipts.
- Performed data entry on Epic to maintain and organize records of member and program information
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Operated standard office software applications to compile data and prepare information and correspondence.
Process Assistant
Amazon
Monee, IL
08.2020 - 09.2021
- Maintained working knowledge of latest industry techniques, methods and equipment.
- Conducted training and change management processes to improve operations.
- Determined and recommended methods to address improvement opportunities.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
Store Manager
McDonald’s
Carbondale, IL
10.2018 - 04.2020
- Managed inventory control, cash control and store opening and closing procedures.
- Managed over 40 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Auditor
RGIS Inventory
Merrillville , IN
08.2016 - 08.2018
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Complied with established internal procedures by examining reports, processes and documentation.
- Performed strategic planning, execution and finalization of audits.
- Gathered and analyzed financial data to determine improvement efforts.
- Created final certification reports for 3 major businesses and mitigated annual audit risks
Point of Sale Associate
Kohl's
Merrillville, IN
06.2015 - 08.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers with special services, account updates and promotional options.
- Reviewed and resolved differences between accounting information and cash drawer.
Cashier
Mariano's
Chicago, IL
02.2013 - 05.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Health Care Management
Southern Illinois University Carbondale
Carbondale, IL12.2022
Associate of Science - General Studies
John A Logan College
Carterville, IL05.2020
Skills
- Experience with Epic Systems
- Interpersonal Communication
- Time management
- Team Building
- Team Management and Supervision
- Quality Assurance
- Motivational Leadership
- Complex Problem Solving
- Root Cause Analysis
- Critical Thinking
- Quality Control Procedures
- Detail-Oriented
Timeline
Registration Representative
Community Care Network
09.2021 - Current
Process Assistant
Amazon
08.2020 - 09.2021
Store Manager
McDonald’s
10.2018 - 04.2020
Auditor
RGIS Inventory
08.2016 - 08.2018
Point of Sale Associate
Kohl's
06.2015 - 08.2016
Cashier
Mariano's
02.2013 - 05.2015
Bachelor of Science - Health Care Management
Southern Illinois University Carbondale
Associate of Science - General Studies
John A Logan College