Andressa Lima Vieira
Wilmington,MA
Summary
Friendly Server and Bartender with over 7 years of dedicated service in high-volume establishments, consistently delivering exceptional customer experiences. Proficient in multitasking, time management, and attentive service. Seeking to transition into the aesthetics field, particularly in medical aesthetics, as part of my journey towards a future career in nursing.
Overview
8
8
years of professional experience
Work History
Bartender and Assistant Manager
Border Cafe
Burlington, MA
09.2017 - Current
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered telephone to provide dining information and take reservations.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Managed tables throughout dining room to execute service at highest level.
- Interacted and engaged with patrons to promote friendly environment.
Salesperson
Paleteria Original
Orlando, FL
01.2017 - 08.2017
- Merchandised products and maintained adequate inventory to achieve consistent sales.
- Cultivated strong and profitable relationships with customers by consistently and quickly handling issues.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Babysitter
Babysitting Service
Orlando, FL
09.2016 - 03.2017
- Monitored children's safety and well-being to prevent accidents and falls.
- Enforced rules to teach good manners and maintain safe environment.
- Used organization and time management skills to multitask and keep children on set schedules.
- Communicated with parents to learn about children's needs and family rules.
- Read stories to children to promote literacy and promote love of reading.
Education
Some College (No Degree) - Asthetician
Flavia Leal Institute
Woburn, MA03-2019
High School Diploma -
West Orange High School
Winter Garden, FL06.2017
Skills
- Fluent in Brazilian Portuguese
- Strong work ethics
- Responsible, reliable, and trustworthy
- Fast learner
- Proficient in Microsoft Office
- Service-oriented mindset
- Organization and prioritization
- Supervisory skills
Timeline
Bartender and Assistant Manager
Border Cafe
09.2017 - Current
Salesperson
Paleteria Original
01.2017 - 08.2017
Babysitter
Babysitting Service
09.2016 - 03.2017
Some College (No Degree) - Asthetician
Flavia Leal Institute
High School Diploma -
West Orange High School
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