Andressa Maluf Martin
Lake Worth,FL
Summary
Hardworking professional with 8 years of experienced proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills to promote positive dining experiences. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Server
Ninos Italian Restaurant
Delray Beach, FL
08.2016 - 06.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Averaged 23% tips on $1,000+ nightly sales (part time).
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained servers staff on best practices and provided feedback to junior staff to improve customer satisfaction.
- Hostess for 3 years coordinated seating appropriate dates, times, and party counts.
Education
Home Caregiver -
Home Heath Aide
Hollywood, FL02-2021
Associate of Arts -
Palm Beach State College
Lake Worth, FL08-2020
Skills
- Professional Appearance
- Guest Engagement
- Sales expertise
- Leadership
- Time management
- Excellent Communication
- Customer Service
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Server
Ninos Italian Restaurant
08.2016 - 06.2024
Home Caregiver -
Home Heath Aide
Associate of Arts -
Palm Beach State College
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